Ice House Pub — Restaurant in City of Lackawanna

I've been here several friday nights. One bar maid seems to not have a customer service attitude. I asked for a mixed drink, she got it wrong, she had an attitude & reluctantly made me anither which again was wrong. She has a very poor attitude, no smile, not willing to make the customer happy and constantly putting her hair in a rubber band, out of a rubber band, repeatedly. I've stopped in with a friend, got the same bar maid and same thing. She is not friendly, served the wrong drink, not receptive to getting it right, attitude, disrespectful, made us feel like it was our fault. That's why she didn't get much of a tip. Other than that, the place is cool. Maybe she just doesnt belong in a customer service position or needs better training,...

Love karaoke on Saturdays! The DJ rob is outstandingly cool and easy going. The bartender's are sweethearts. The drinks are fairly cheap. The bar is nice and remodeled, clean, and plentying of seating. Flat screens near the bar to watch sports, a jukebox, a dart board. Almost everyday of the week there's something going on wither it's a live cover band, trivia, karaoke or open mic night. It's a smaller bar but friendly, clean and Never any problems. All ages hang out there and have a good time. Plenty of parking usually on the street or down the street next to the bar. 5 restaurants/takeout places within...

Always love going to this bar! Last Saturday, my friends and I had an unpleasant experience celebrating on the night of my birthday with the person running karaoke. He was extremely rude and exchanged some nasty comments with my friends and I. However, the bartenders assured us not to worry about him anymore and even gave us a couple of shots for our troubles. I've always loved going to this bar because I think the drinks are reasonably priced, the bar staff is friendly and attentive, and the atmosphere is comfortable. My friends and I love karaoke so I'm really happy they are continuing to have it with...