Little Caesars Pizza — Restaurant in City of Syracuse

They are very under staffed! Especially when there is only one answering the phone calls and making the orders while one is outside in a vehicle congregating and then decides to come in help a very little then resume outside with her conversation, then all of a sudden there was 3 employees the 3rd female came from literally know where smh I hope y’all give the main worker a raise and fire the other 2! A hr and a half wait for a order that was called in and was told we had 15 min wait just to get there 30 min after we called and it still not be complete and the only thing we got out of the deal was a free ranch sauce and a green pepper topping some complimentary service! My recommendation more employees more dependable ones that want to actually work and enjoy what they are doing and not just look at it as a pay check! Just because it’s in a bad spot doesn’t mean the service has to reflect it! I’m usually the most patient person but this was beyond ridiculous out of 3 people there was one girl picking up the phone taking order and making orders! Imagine how many customer and money you can lose to that...

Awful customer service. Pre-ordered a fresh pizza for pickup and the young lady working the cash register tried to give me an old pizza. Waited for a fresh pizza and then was told the credit card machine was broke. She should of said that when I called ahead or was waiting again. Would not recommend this little Ceasars to anyone. Go somewhere else instead. I ordered a pizza at the East Syracuse location and the CO Manager Bajhat was amazing!!! Not only did he apologize for the way I was treated, he gave us a complimentary pizza that was fresh, hot and ready when I arrived. Bajhat really went above and beyond!! Definitely recommend the East Syracuse Little Ceasers. They know how to take excellent care of their customers!! Thanks...

This location gets a lot of heat because they are actually very busy the majority of the time. At one point it was a Thursday night and there was a line out the door and a full parking lot full of angry people. However, as a person doing deliveries, all of my orders were very prompt on time and fast. I highly recommend if you're going to order from this location you either door dash or order ahead online so that the pizza portal has your order hot and ready. Waiting for you and you don't have to deal with any hoopla. Even when the location is a very very busy, the staff always stays so...