Wings in Cuse — Restaurant in City of Syracuse

I will never order food.from here again.. Ordered a delivery few days ago when it was raining out got the special and asked for extra mild sauce on my wings... Food came on time, my soda had rocks all over it like it had been dropped on the ground, had to microwave pizza because it was cold and the wings we're dry... I called and told them they gave me the option to wait another hour for more food or get a credit, I told them credit and I was told they would put my address and order on a ticket for next time I called... I called around 4 days later and was accused of ordering the day before and lying about having cold.pizza... Didn't even get a chance to explain, put someone else.on the phone, then was told I only had 24 hours to call, then was told I only had 48 hours then they throw the ticket out, they r sorry I wasn't told this but the man who didn't tell me got fired!? What consolation is that!? I don't care if he got fired... One of the ppl I was told.was the owner and very rude... I used to order food couple times a week... Never again... This is not how u run a successful...

Heads up! Don't be taken advantage of! Once they get your money, they don't care what they serve you!!! Be careful with especially the one on Butternut st.

Don't order the pasta dinners! They skimp on ingredients -- NO sauce. I got a tin of dry, clumpy noodles. I had to sip water with every bite in order to choke the food down just so that my money wasn't completely wasted. After calling and asking to speak to a manager, I was told that my meal would be free the next time I ordered. That was a lie. They went back on their word and refused to replace it two days later - they wanted me to pay again! Hah! For more of the same? Even though I was willing to give them a second chance to do good business. They're rude to you on the phone and delivery is not free even within 2.5 miles of the location. I don't expect this business to remain open longterm. Not with food lacking in quality as it and poor customer service. Not to mention, they keep going up in prices on their wings! But they wing's...

I used to love it .i now hate it!! The employees hang up during orders or when your giving them your opinion for the cold food I received the last two times I ordered.I live around the corner from the store. .my food was so cold the kids wouldn't eat it.Gave it to all the neighbors since it was a 32 inch party pizza. I gave this place a second shot because I liked the food so I went into the pizza shop and low and behold 6 people were standing around 1 was working a girl stood 2 feet from me at the counter looking at her phone and I stood there waiting to be helped..no one did. So I finally said is anyone going to take my order.? They all looked at each other and laughed. After a conversation between themselves..a man walked over to take my order. I had been in the place at the counter for 5 minutes by then. I told them too keep there food and walked out. I will never...