Braum's Ice Cream & Dairy Store — Restaurant in Claremore

They were really busy, so I really tried to be understanding. But the staff was incredibly rude. My partner ordered a milkshake. When we got out to the car we noticed there was a sizeable hole in the bottom of her cup. So we had to go back in. They wanted to just put her cup that had a hole in it in another cup. But it had leaked quite a bit, and the hole in the bottom exposed her milkshake to all kinds of germs. So my girlfriend asked her if she would be willing to remake it. The woman, I guess thought we couldn't hear her, because she turned to her coworker and repeated what my girlfriend said in a high pitched whiney voice. It took them forever to get it back to us. My girlfriend was snipped at when she checked her new cup just to make sure there wasn't a hole in that one too. Plus we had other ice cream and ice waiting in the car, which was pretty much completely melted by time we got home. Tldr: the staff was really unneccisarily rude. I wouldn't go back there ever honestly after that experience. The ice cream is not...

Went to Braum's last night (ordered a double quarter pounder, a bag of burgers and 2 sundaes). my wife and I end up getting sick (Valen is fine). So I call up to Braum's to let them know their food made my wife and I sick. The first thing they ask for is a doctor's note whichI didn't have). I wanted to see if they can replace the double quater pounder (it tasted off) and I was told "I have to talk to my GM. So I gave my number and in about a minute, they called back. This time the lady had an attitude in her voice, telling me she could only replace a regular quarter pounder and she was VERY insistent that I have my receipt (she had a tone in her voice like it was MY fault my wife and I got sick and this was a BIG inconvenience to her). I haven't even bothered getting the burger replaced, not after that attitude. Moral of the story, don't go to Braum's in Claremore, they don't care about...

If you are hungry, and drive past a Braum's, you have done yourself a disservice. Braum's selection of meals may be limited, but they do each item very, very well. Service is always polite and prompt. Store is clean. Food is ALWAYS hot and cooked to order. Quality is very high. Braums is a restaurant, bakery shop, and ice cream shop in one location. The quality is high because they own the bakery, they own the dairy, they own the meat processor. Speaking with a regional manager in 2019, he told us they will not expand beyond a 300mi. radius from the home office. This keeps all goods and services under their supply lines and quality control. Braums is the ONLY fast food place we eat at when on the road. Regrettably, we do not live within that 300mi. radius, or we would eat there more often. The only other fast food provider with quality standards this high...