This place is absolutely filthy. Employees do not seem to care about taking orders. They would rather be laughing and talking amongst themselves. The food is always good, but I don't expect to go in a Zaxby's and be surrounded by 10 or 20 buzzing flies at my booth. Doesn't look like anything has been scrubbed in years. A disgrace of a Zaxby's. The worst part is its the same employees, making the same mistakes repeatedly. Tells my you just don't care. I'm sure this will be responded to with "We would love another chance to serve you". If you really felt that way you would make a change and have your employees wearing hair nets and have appropriate food safety practices.
I have given this one several chances as it is one of the only reasonable places in town to get a solid salad while I am working up here. You guys really need to have some pride in your restaurant. It doesn't show, and I was the GM I would be in absolute disgrace.
I bet if corporate showed up to this place they would get shut down and the whole crew would be axed.
I'm surprised the health inspector hasn't shut them...
Read moreSo I generally loves Zaxby's all around even though the price hike is steep! Think I spent $23 for two people no drinks! Anyway I got the drive-thru a lot of young kids working. I think it's great to have young kids learning the value of hard work and money. So applause for that. That's not my issue. As I was waiting for my food and different girl came to the drive-thru handing my food and noticed that I didn't have a receipt or change. I parked my car I went inside greeted it by another young girl and I told her what happened, she proceeded to tell me that she saw the other girl give me my money. I apologized for it had been a long day. Proceeded to drive home and check my wallet that night no receipt no money. I know this because I'm signed up with lots of receipt upload rewards. Now I'm 100% sure that I was not given my money back because I have no receipt it was only $3 but it's just principle to. BTW I'd like to know if my employees possibly could be stealing. SORRY will never return to...
Read moreI came here a few weeks ago and ordered a kiddie finger plate. I couldn’t believe how fresh it was. The fries and tenders were piping hot. I was pleased. I came today around the same time. Maybe 5 minutes after noon. Which usually that’s the best time to get fresh food as lunch has practically just started. I ordered the same thing with high hopes but a great deal of uncertainty. I get half way down the road and decide to try a fry. First off I immediately felt a way because the box was not hot or even warm. I pull out a fry and it’s cold and greasy. Like it may have been refried but either way it was old. I then take the box out of the bag to take a look. It looked like leftovers. There was no more than 10 fries and the tenders were cold & soggy too. I was completely disappointed and disgusted. Honestly I wanted my money back. I wanted to turn around and go inside so bad but had stopped there after leaving the grocery store and had items that would melt. Smh...
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