I went to the DQ on HWY 174 Sunday June 2,2024. I ordered a small dip cone I said my order 2 times when I got to the window they started to hand me a plain cone I said I ordered a dip cone the boy left and came back and said what is a dip cone I said a cone dipped in chocolate he left came back and he had turned my cone upside down in a cup with chocolate in it I said what is this he said a cone dipped in chocolate then another boy came to the window and said what is it that you want I said a dip cone he looked at me like I was crazy I said just give me the thing the first boy made he left came back with another cone turn upside down in chocolate and started to hand it to me without a spoon or napkin I asked for both and he gave it to me and I left . This had to be the stupidest experience of my life at a DQ, By this time the line was long behind me and I just wanted to get on my way. I will never go to this DQ again it isn't my first bad experience there but it is my last, sorry for my post being so long but you really had to be there and see the look on their faces of not knowing what a...
Read moreWhen I pulled up to the speaker to place my order. There seemed to be a good party going on. because it was coming straight through the speakers! Everyone was laughing and having a good time. Finally someone asked me if they could take my order, (I gave my order knowing they could not hear it over everyone else's laughter in the background. I told the order taker to let me know when it was my turn to speak to place my order. When she said go ahead, I ask if it was my turn now, she said go ahead. When i drove to the window. I explained to her that there is a button on the headset to turn off, all their party laughter. She acted like she could care less. It appeared that Noone wanted to give me my order. I plan try your restaurant 1 more time. I just moved hereand your place is close...
Read moreEvery time I order ice cream/blizzards/sundaes for my family in the drive-thru, they try to hand all of them to me, one-by-one, without lids, and every time I have to point out the obvious- that I am alone in the car and need a drink carrier because I cannot hold 4 ice creams while I drive home. Every time. But ordering inside isn't any better. Multiple times we had a young manager roll her eyes at us and/or snap at us. She even came to our table and confronted us whenever we asked the name of the manager above her- told us if we had complaints, she could take care of them. We told her not if we needed to complain about HER! It has been a while since that happened so hopefully that young lady is no...
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