Jack Frost Donuts — Restaurant in Cleveland

Just stopped in for the first time. I'd say skip the fat and calories and just grab a cup of coffee. This place is a diabetic coma nightmare.

Wow is this place over rated... NO labels on anything except the coffee, I just saw cases of frosting on piles of dough. I got a bacon maple and Boston creme. The bacon was chewy and I threw more than half of it away. Boston cream just fell apart in a heap of gross mess, also tasted like instant custard from a box. The frosting on the donuts was so gooey it was it a mess to eat (maybe try some meringue powder in the recipe to help it set, or have your employees make them earlier so they have enough time).

As far as the experience: I told the woman it was my first time and had no idea what anything was, so she just said "point to something and I'll let you know what it is"... -_- Made me want to turn around and go get an apple fritter from the market (which is what I went in for in the first place, but they did not have). I also asked for a coffee and stood there like an idiot expecting her to hand me at least a cup or something, but she just walked away, no "thanks" or "have a nice day". I figured out on my own their coffee is self serve and they run off the honor system with what size cup you pick up.

The Columbian Supremo coffee was their one redeeming factor. That's one of the better cups of coffee I've had since moving...

The Donuts here are delicious and artfully crafted. Take these to a business meeting or church gathering and everyone will be impressed upon first glance, and again when they take the first bite. My co-workers count on me to bring these to every quarterly meeting. My only complaint is that they don't have any sort of "skip the line" policy if you have pre-ordered and prepaid. I had to stand in line for 10 minutes for them to simply hand me my order. Also, twice I have pre-ordered and something wasn't ready- first time it was the box of coffee, which I had to wait to brew. This time they only filled one of my 3 dozen, because I had only asked for specific types in one of the dozen, with the rest random assorted. The person failed to look at the line on the order sheet that said "#of dozen = 3" They need to pay a bit more attention to the details and honor their preorder customers by having g a preorder pickup area. Also, when I went at 7:30 this morning there was only one woman working the counter. For peak morning Wednesday hours there really should have been 2. I could hear the people behind me sighing. All in all, though, this is an Old Brooklyn gem and the quality of the product is well worth a few...

My wife bought two donuts there this morning: one raspberry filled glazed and one peanut butter creme. She calls me and asks how much do I think she paid for two donuts. My guess was five bucks but I was way low. She told me $3.15 EACH!!!! $6.30 FOR TWO LOUSY DONUTS--NEVER AGAIN! I get the idea of charging higher for singles to push the value of buying a dozen instead--TOTALLY GET IT but $6.30 for two donuts???? When my wife commented on the price, she was told by the server behind the counter that they recently remodeled (which they in fact did) and that the prices went up to reflect this. NEVER AGAIN--thanks to Brandon prices are way up and donuts aren't an "I need" but an "I want." What was once discretionary money used to buy things like donuts is now going elsewhere and that's where I will go, ELSEWHERE whenever i want another donut. (BTW, too much frosting on the Peanut...