Rally's — Restaurant in Cleveland

Lets just be sure everyone knows the point of fast food.........I had to wait at least 6 mins but no longer then 9 mins before i was even at the speaker to order......then once i was at the speaker i was told that it would be a few mins before my order could be taken( lets be mindful i waited anyway) so she comes back in about 4 mins to take my order i wanted two funnel cakes and a ice cream cone....... Now they dont have cones so they offer me something else to replace it so i ask if it would be the same price as the cone i wanted she said no!!!!!! Ok thats fine business is business but just when i think im home free to eat my funnel cake on my ride home i was asked to pull out the line because my order (of two damn funnel cakes) still isnt done!!!!!! From beginning to end i was at rallys longer then my obgyn appointment this morning!!!!!!! Oh yea and the girl taking the orders has a very nasty tone of voice.... And i say that cause she didnt seem that unapproachable face to face but when she was talking over the speaker i thought she wanted to...

This was the Rally"s on kinsman and it was the WORSE. I placed my order. The worker did not give me the correct change. Then she gave me more change after I asked for a receipt. She gave me the wrong food. She would open the window real quick and hand me the change or the food. It was a very weird service. I gave the food back and asked for my money back. They tried to refuse to give me the money back. They had me pull to another window where I had to wait. They still didn't give me the correct change. Then I couldn't remember if through all that, I gave them the change back so I could get my money back. I ended leaving with no food and without the rest of my money. I wish I didn't have to give any stars but the system won't let me leave a review...

They have a current offer of get a free big Buford with the purchase of any size fry. I went through the drive thru to get this special. I ordered a small fry (comes with a free big buford). When I got to the window, I paid for the fries and the girl gave me my bag which only contained the fries and she walked away. I stayed there until I got her attention and said "where's my free big buford". She said I didn't ask for it. I said as long as I buy fries, the big Buford comes free. She kept saying I didn't ask for it. I insisted on getting the free big Buford I was entitled to. She finally got my big Buford but that chicken head had a fu#ked up attitude about it. Some can be so ghetto. I'm done with Rallys. There food ain't all...