Wendy's — Restaurant in Cleveland

This Wendy's has slowly gotten worse over the past year or two. Why do they have two drive-thru lines when one is always closed? On most nights, the line is always about 6-8 cars deep, negating Wendy's "fast food" label. Twice in the past month I submitted mobile orders, just to cancel them once I got to the location and saw the long line waiting through the inefficient drive-thru process. Breakfast is usually the one stable experience, but they even messed up those orders the past two visits. I know that it's hard to find help now and I hate to resort to a low Google review, but please take it as constructive criticism and get your stuff together.

Upside: their breakfast is still the tastiest amongst fast...

Today, there was a basketball team in the cafeteria upon my arrival. It was caotic! The team had already ordered and waiting around the counter when I made my order. Then several others came in and made orders. The late comers were being served while the basketball team received their orders. After the late comers were served, I had to remind staff of my order. So, I asked.. how long does it take to make a harvest salad and 4 nuggets. It didn't take long for me to get my order and a Free 🍪 to boot. The transition should have been...

I don’t know about the food. They wouldn’t open the door. I am from out of town and my wife ( who is type 2 diabetic) wanted some breakfast. Open6:30 a.m. Door locked. I called ,we open door at seven. I made 2 more trips ther from my hotel. DOOR STILL NOT OPEN!!!!! Ridiculous. Why are you paying them? LAZY,NO INCENTIVE, DONT wanna work. Just wanna check. I will be seeing the manager today!!!!!!!! Hit like if you stand by me on this. I on my my old lady Gmail but I SAID...