Firehouse Subs Buffalo Creek Plaza — Restaurant in Clinton

This visit solidified my conviction to never return to Firehouse Subs again. Not only does one pay $10 for the smallest sandwich ever produced, they don't even ask if you want any toppings. Literally, just make whatever is on the sign. Be a real customer service person, ask "what would you like on your sub?" Ridiculous. Waste of money and a frustrating experience to boot? No thank you. Worst sandwich shop in the country no matter where you go. Go across the street to Subway, at least customer service is part...

The layout of the dining room is really stupid...I think it's too small. No one can seem to figure out where to wait in line and people unknowingly cut in front of other people that were there first. Also it's really annoying for there to be 2 cashiers right in front of you but one of them can't take your order because they are constantly on the phone taking call-in orders. Maybe I should start calling in.

Other than that the food is good, as Firehouse always is. They get your food out fast enough and you're...

Awesome subs here, some might think the prices are high but their sandwiches are FAR better than the other "fast food" sub shops around, especially Subway. (Subway's prices difference is minimal, so is the amount of meat they put on your sub!) Firehouse subs come loaded with meat and cheese and are always heated to perfection. I'm always greeted the second I walk in the door, staff is always super friendly. To be considered a "fast food" sub shop, Firehouse...