Alan and Bridget omg they are so Amazing ! Thank you both for your wonderful and kind service . They where super professional to me and everyone who walked in the door. Wow they really wowed me they showed compassion towards other kindness gratitude and patience they where very welcoming and genuinely show that they love working there . I got the biggest joy to have met them 😊. You guys make a huge difference in our community thank you ! Biggest shout out to Patty ! ..... Thank you Patty for being so Kind you can tell she has her community at heart ❤️ . I came in after a whole day out in the sun 🌞 I dint have the best attitude. I'm sorry Patty. I was dehydrated None the less Patty still kept her best attitude and treated me with care and kindness 💯 she gave me a moment so I could calm my self catch some breaths . AND SHE WAS AN ABSOLUTE PROFESSIONAL HELPING ME WITH THE MENU AS I coulnt think clearly from being in the blazing sun 🌞. Patty is what this Subway needed in the longest time . Don't forget to tip. THANK YOU PATTY 😊 YOU...
Read moreI hadn’t been to a Subway in years, but while I was in Indio today (08/28/25), I decided to stop by—and I’m glad I did. From the moment I walked in, I noticed how clean the store was. Everything looked spotless, which gave me a good impression right away. Looking through the glass, the meats, cheeses, and vegetables all looked fresh, neatly arranged, and well taken care of. The two employees working at the time really stood out. I didn’t catch their names, but they were both very professional, friendly, and helpful. They took the time to answer my questions and made sure my order was prepared just the way I wanted it. That kind of customer service goes a long way and made the visit even better. Overall, I was pleasantly surprised by how much I enjoyed my stop at this Subway. The combination of a clean store, fresh food, and great service makes a big difference. I’ll definitely be coming back the next time I’m...
Read moreTerrible service, in particular from Cassandra. I ordered from the Subway app, only to still wait on my sandwich to be made. There were two people in line and they still made my sandwich wrong. I ordered it with avocado so I was charged extra, I waited for them to make it, and they still forgot to put avocado. I drove home and come to find that it wasn’t in my sandwich so I called and requested a refund since 1. I had to wait for them to make it. 2. I drove home and am charged for something that I didn’t even get. Cassandra answered the phone and was rude from the start, told me what her manager said because apparently her manager wasn’t in, didn’t let me finish speaking, and hung up the phone. She had the nerve to say she didn’t make my sandwich so it’s not her fault. Okay, but there’s no need to be rude. I didn’t yell, I didn’t curse at her, so why did she have to behave in that manner?...
Read more