Hardee’s — Restaurant in Collinsville

We went in about 6pm on 3-10-25. We were greeted by an outgoing young woman who was beyond kind. Then, our order was taken by a young man who had to take over bc she had to leave...and even though the pressure was put onto him, he stayed calm and polite. He took our order and made sure we did not need anything else. His attitude was appreciated! After we ate, I went to fill my cup with Hi-C. It was out. I waited for staff to be done with an order and asked if he had some. The shift leader was prepared to help when the other man came back (from taking food outside to a customer) and told the shift leader that the Hi-C was gone. I asked if there was lemonade. The shift leader explained to me that it is hand-crafted lemonade and that there would be an upcharge. We had already eaten & paid so it would be an inconvenience to both myself and the staff to have to figure out how to pay for just the upcharge, so I said no thank you. The staff looked worried. I told them it was fine. I was not worried about it. As you can see, I didn't count off any points for that, because it simply wasn't an issue. The only reason the atmosphere was an issue is because there was some construction work that needed to be completed and the lobby was a little dirty. BUT the girl in the lobby doesn't deserve to be in trouble for it because she was cleaning as we left as well as had been doing other tasks when we were eating. Overall, I would give this visit 5 stars. Overall, I would give the staff 10-out-of-5 stars! The staff made the entire visit feel like we were in an upscale establishment. Those 3 workers (that were running the place with just the 3 of them!!) need a raise!!!!! I had to share a nice review because most people only share the bad things that happen. Please pass this on to whoever it needs to go to in order to let those 3 know they are doing an...

We are new in town. The Hardee’s in our previous city was amazing. This was a really big let down. When I pulled up to the window the person working was having a conversation with a coworker that - for whatever reason - I could hear. After waiting a minute he finished his chat and asked me “can I help you?”. No welcome, no hello, nothing but - can I help you? His tone indicated I was probably annoying him. I got to the window, paid and left. The girl in the window was friendly. Unfortunately the food was horrible. The burger I got was completely dry and rubbery. The patty tasted like rubber. It was the driest burger I’ve ever had. It tasted like it had sat in a heat lamp for 2 days. The onion rings were cold, fries were cold, and we ordered “Red Burrito” tacos - those were the worst. It looked like they had taken the shells and then thrown everything on top from a distance of 10 feet. These were not tacos, they were a train wreck. Scoops of beef that had missed the shell completely, cheese piled up in one side of the container, that had ALSO completely missed the shells… the point is, these people couldn’t have cared less what they sent me home with. It was garbage and, let’s face it, Hardee’s is not cheap fast food. I paid $38 for 4 tacos, one burger, one chicken sandwich, two drinks, and fries/onion rings. This food was worth $10, not a penny more. I wish I had gone somewhere else entirely. It was the worst fast food experience I’ve had in a long...

Every time I go here I regret it... the best thing about this place is that they never have a line in the drive through... that's the only reason I go there... well... the Mushroom and Swiss is ok sometimes... usually not. I had the portabello and swiss burger today, as that sounded kind of nice, but there were about three very thin tasteless slivers of mushroom on an old grissle-buger. I literally would chew for a while and spit the rubbery bits out the window. I gave most of it to my dog. If you watch the commercials from Hardees you will notice that they are the lamest, stupidest commercials of any national chain. That's because they have to appeal to the most ignorant people in our country. In fact, if Hardees were to launch their new strychnine burger tomorrow, our nations health and intelligence level would rise exponentially. I really don't know how the place still exists... they're on prime real estate with no one there, ever. I think they must sell cocaine in the drive through. That would explain it, considering everyone that works there looks like a crack-head. I've heard people say their breakfasts are ok, but I beg to differ. They're biscuits are greasy little lard croquettes, that congeal if you let them get cold, into a waxy ball. If you put a candle wick in one, it would burn for a day or so. I wish they would finally die off so something else could move in. DIE DIE DIE DIE DIE Hardees... have I made...