Camelot Bowl — Attraction in Collinsville

We paid 250 for 2 lanes for new years eve with family. We were able to bring in our own food and imos but drinks had to be purchased. We had a great time....until we needed water. I went up and asked for a pitcher of ice water. I even offered to pay the 2.50 soda price. I was told they don't do this and I was offered bottles of water for 1.25 each. We don’t like bottled water and quiet frankly we had too many people for that. The staff was rude. At some point though I have to cut the kids off of soda. We spent a lot of money besides the lane rental on arcades, vending machines, soda, beer, etc. We left shortly after. I wouldn't recommend this bowling alley based on customer service. If I can pay 2.50 for a pitcher of iced soda I should be able to pay 2.50 for a pitcher...

Had a birthday party here, and I knew there would be resrictisions due to the pandemic, so we called MUTLIPLE times to find out what we could and could not do or bring.

Was told we could only bring cake, but could order pizza from the Imos next door. It wasn't until we got there that they told us that we could get pizza from next door... but had to go next door to eat it... Which defeated the whole birthday party purpose of the pizza..

In addition to that, they only had nachos and pretzels at the bowling alley itself, but ran out of nachos after just a few customers... So the only thing left was unsalted wheat pretzels with cheese...

But of course, the bar was in full service. A lot of good that does for a 4 year olds...

Went to a birthday party here it was aweful.. First the lady was snippy with the kids wanting them to sit when its not their turn.. We were told and its on their website you are welcome to order pizza from imos however we weren't told that you cannot eat said pizza there. They have a consessions but all they have is pretzels with cheese that have no salt and are made of wheat bread and they ran out of nachos so half of the kids did not get any.. I get it that happens but knowing you have bday parties and stuff you would think they would stock up. They were very unprofessional and it wasn't...