KFC — Restaurant in Colorado Springs

My order was wrong even though I repeated my request twice after paying. I ordered all 4 pieces to be legs/drumsticks. I received 1 drumstick, 1 thigh, 1 very tiny piece of wing which my kids won’t touch and 1 breast. This was a waste of time and money. With only 1 leg being eaten by my 2 year old. The thigh is too fatty, the tiny wing, both of which no one touched. I took the fried part off the breast before I ate that the next day but I was buying so the babysitter could just give it to my 2 kids. The worst part was there was so much grease/oil, it leaked out of the box “, the paper bag and left an oil stain on my car seat. The reason I order all legs is because my kids won’t touch anything else. A year ago, the chicken pieces were large and that made it a great deal so I was ordering KFC at least twice a week. But since the $5 menu appeared sometime earlier this year, the chicken legs are small and looks deformed as if someone took a section off to make chicken tenders. Every time I have ordered drumsticks, it has one side missing. I believe to compensate for the $5 menu, KFC now buys much smaller sized chicken. Although I’m not sure why the legs are always missing a side on the legs. It’s every single time! I’ve tried the Tuesday 8 legs for $10 and it is not a good deal because 2 drumsticks now equals 1 large chicken legs prior to the $5 menu. One leg used to fill up my then 3 year old. Now, 7 months later she eats 2-3 legs n still isn’t satisfied. The wing measured about 2”. I’ve never seen anything so small and ridiculous. I can see back into the kitchen from the register and it always looks chaotic. The floor is dirty. The cashier was very nice but there’s a back up of customers waiting for their order. A person who brought out an order and knocked over a cup of Mountain Dew. So there were a lot of people standing near the pickup area n one of the worker had to stop n mop up the floor and wipe off the counter top and side of the counter top. There has to be a better reason to go to Woodmen location but there no longer is a reason to eat at KFC. It used to be the chicken pieces were large but with small pieces of chicken this is no longer a place of value. I switched from Popeyes to KFC 2 years ago. Now I’m switching...

I was in there yesterday and picked up a 8 piece dinner and first off I told them the last time I was in there they forgot a large coleslaw so they gave that but the coleslaw was completely dry and had no taste but that’s not it the eight piece was only 7 pieces and 3 of them were just ball of batter with no meat and they tasted old and very dry they put the smallest pieces they could put in there and it was garbage the only thing that was ok was the biscuits the mashed potatoes and gravy did not taste right at all and today my father and I are feeling very sick it’s the worst meal I have ever gotten and the one I got before this was not good either this KFC is turning into the rest of them that just don’t care and serve garbage and the place looks dirty it’s was new looking and the service was great in the beginning but when you spend almost 50 dollars you expect a good meal if you want garbage then stop by here and waste your money and get sick by the way I was very polite when I was there there was no reason for this they are so lazy they are cooking chicken and letting it...

Ok, with all due respect, our order was wrong a couple times- But each time the MGR on Duty made it right and always did it with class and respect. Today they kept their word and made our order right and we can gladly forgive when the hardworking crew tonight put out a fabulous meal and visit for us. Everything was great and chicken was cooked perfect with crispy crunchy perfectly brown n cooked chicken! We enjoy this little location. You guys work hard, communication can always get better, but thank you for being good people who really made up for an honest mistake. No hard feelings, great job tonight crew! We really enjoyed it very much tonight! Keep up the hard work and smile that you are making people enjoy your effort in the whole reason we go there….for a good experience and tasty...