Rhino's Sports & Spirits — Restaurant in Colorado Springs

I went to a Dolphins bar to support the Dolphins on Thursday night when no other games were on. I was watching the Dolphins game when some other customer two bar stools down wanted to change the channel affront of me and not the TV affront of him to watch LAST week's football game. The bartender changed the game and told me to move to another part of the restaurant to continue watching the live Dolphin game. I was upset and tapped out and moved to the other side of the bar to hang with the Dolphins fans at the big screen and avoid any conflict. The bartender didn't like her zero tip and approached me about the tip. I had been waiting over 30 minutes to order food and get another drink and told her that when she got all in my face but that wasn't the issue. She didn't understand why I was upset, it wasn't the bad service that caused the zero tip. She signaled the bouncer and he came over and told me to leave. I got up and was walking out and he started trash talking my horrible football team and how he hopes my team loses every game. It like he was baiting me to escalate but I didn't stoop to his level. As he closed the door he dared me to leave a review. I thought, that's a good idea. I'm at a Dolphins bar to support Rhino's and all of its Dolphins fan with zero other games on. I shouldn't have to relocate to watch the game so one customer can watch last week's rerun of the Rams. Hopefully she reads this review and understands her mistakes. So she worked 5 minutes pouring 4 beers and didn't get compensated for her 5 minutes of work. It's not the end of the world. Plenty of other bars that like my money and treat customers with respect. I'm done with this place for good. I've seen similar altercations with other customers...

Well they told me the food was bad in here, but I tried it for the 1st time last night. I started with 5 piece wings with there Asian sauce. As I sat at the bar on the kitchen side. I noticed the cooks would bring food out and leave it an area with no heat and not tell anyone. I observed it sitting there burgers wings 5 different baskets were left there with no communication. Then finally it was jumped on and delivered I saw this the whole time I was there. Keeping food warm to the table is not a priority. So now I am watching for my wings to show and getting the bartenders to look every time some basket item came out. So they have a whole page dedicated to their wings. So the 5 showed up I got one wing and four drums. The wings ere rubbery, chewy. First thought frozen to the grease? Maybe then I noticed the bones were dark burnt over cooked could make them rubbery. Also the drums got smaller as I went through the stack so size is not consistent. Again the sauce was great not real happy with the wings. Lets give them the benefit of the doubt and try the jumbo Coconut shrimp with the same sauce. When the previously frozen heavily smashed small heavily breaded shrimp showed up. There was nothing that tasted like coconut in fact there was no shrimp flavor just breading. The sauce was a hit after I finished the deep fried breading of a shrimp imposter. OK then there was the beer incident. The tap was the voodoo ranger beer handle not the double voodoo ranger ipa tap handle. Instead of a voodoo ranger I got a 9% 20 ouncer. I asked for a glass of water to try and wash down the beer. Over all a very busy place with lots of tv's, but the food was not good. Bubba's 33 down Powers a little more has great tv's and the very best food for...

Been a longtime patron, solid food, and really like the house red beer. Tonight, however, really ticked me off. I called ahead to ask about being able to specifically smoke a cigar outside on the patio while watching the game in regard to the state's recent Covid related sanctions as I frequently smoke cigars on the patio as recent as last week; its the reason I go to Rhino's. Whoever answered the phone assured me that yes, their patio was open and I could smoke. Upon arrival, stating that I had called and was headed to the patio to "enjoy a cigar by the fire," order a beer, paid, and walked to an open table. Before lighting up, I even checked the patio doors for a sign stating anything regarding smoking, there was none. Not even 10 minutes had gone by when I was informed that due to the recent Covid sanctions that smoking on the patio was not permitted but that we could go outside to the non-heated, non-covered portion to smoke in which I explained the aforementioned. All I got was "sorry" in return. Not to mention that, where I was sitting (my usual spot) the smoke immediately drifts out towards the stairwell, in opposite direction of center of the seating area and away from the patio doors. I promptly finished my beer and left with my compadre, very frustrated and dissapointed with the lack of communication among the staff that comes off as dishonesty in this matter. Covid is no excuse for lackluster, pisspoor customer service and I shall not be returning in the forseeable future. Fellow smokers and...