Starbucks — Restaurant in Colorado Springs

I have recently moved to Colorado. And I am surprised to see that this Starbucks has received so many negative reviews. If you want to see unfriendly, stuck up snowflake baristas, I suggest you go to California. The crew that I observed at this location ALL we're hardworking and ALL we're friendly and customer focused. Coming from an era where you could go to a tabletop counter and order a nickel cup of coffee to seeing a cup of coffee be over $5 I think people need to get a perspective on what exactly the services that they are...

Went into today to redeem free coffee ordered it and she said it was invalid and showed her on the app that the points where 50 and that’s what the app said was required. She said you have to go to a “standalone Starbucks” otherwise it’s 150 here. No point going here if you want Starbucks customer service- in a real starbucksnthey would of given the coffee for something that was not clear or just charged...

Just left this place extremely pissed off. Ony one waiting to order and had to wait over 5 minutes because the employees were talking around the corner and didnt even notice me. Finally Brandon took my order, took my money, then proceeded to take someone elses order who came in after me. No big deal, except he got her food and drink before even starting mine! I will find a different location. Poor...