Cutthroat Cafe — Restaurant in Colorado

The Cutthroat Cafe, what can I say? I hate having to write a bad review but for the sake of others, here goes: As we sat, my chair had a broken back and I had to swap it out. My wife's chair had nasty stains, and nothing looked clean, let alone maintained in any way. The flies were the worst I've ever see, continually attacking our food and even the water glass in pairs. The "entertainment" was way too loud and we rejoiced when he took a break. My wife was wise and ordered a baked potato, but her decaf coffee was swill from hell. She ventured that it was made from used grounds, but I tasted it and was sure it would take a more intentional work to make something that bad. I ordered a 3 egg cheese and mushroom omelet which looked and tasted out of a can. The supposedly hash brown potatoes were insipid and almost uneatable, but I was hungry and persisted, even eating the large chunks that evaded the grater; they would have been better if they came in a bag from some institutional provider. I had chosen wheat toast, and what came was crispy white toast that had to be set aside. And when I went inside to pay, I witnessed their bar section where all the signature drinks originated with a large array of all the "fixins", all un-refrigerated of course, and lookin somewhat worse for exposure to the hot day. As we retreated to the car, I thankfully took a drink of my little thermos coffee, and quickly ate a couple of my wife's stupendous cookies hoping to erase the flavors I'd experienced permanently from my taste buds. I only post this in the hope that others be spared a similar fate. I will never again trust a 4.4 star average review...

I don't often write reviews, but I was so dissatisfied with the meal that I think I need to. The service was actually good. The staff were friendly. But the food.... I ordered the chicken fried steak (beef). It really just tasted like a burnt hamburger. But a burnt hamburger would be better because at least it could be salvaged by cheese and other amenities. The salad that came with it was simple but adequate. The fries were okay too. The dinner roll made me sad. They were either frozen or stale as heck because the inside was harder than an igneous rock. My friend got fish and chips. The batter on the fish was really oily and maybe even thicker than the fish inside. It did not taste fresh at all and clearly was taken out of the freezer after sitting in there for months. My brother got the cheesey potato soup. It looked like mashed potatoes. It tasted kind of like a mushy mac and cheese. The waitress placed the "soup" on the table, and warned us that it's thick. How is this acceptable? I don't think I have ever been warned about a dish upon serving besides it being too hot. How this place has a 4.3 star rating is beyond me. The service was good. But the food is 1.2 stars at best. I usually like to give a restaurant the benefit of the doubt and tell myself I went on a bad day. However, it's clear that the culinary practices and standards are not there. I left the restaurant feeling sad and this sentiment will probably...

The food is really great, good portions. Generally the staff is very good. Today I ordered on the phone for pickup and was put on hold in order for someone to be rung up and I can hear the staff person arguing with the customer. I went there to pick up my order and asked if I could pay and the phone rang and I was asked to hold on while I was there in order for them to take the order and I brought that up to her that not only was I put on hold when I called in order for her to ring someone up and now she is telling me to hold so that she take an order over the phone. She continued to argue with me over and over as to why she did it and I asked her to stop a few times. She continued to argue. She did comp my meal and I told her I was not looking for a free meal . I got my order, food looked wonderful and I went to wash my hands and that same staff person assumed I had left and I got to hear her talk about me to all the other waitresses. Like I said everybody has always been very polite. I did speak with her directly and explain to her that I did not appreciate her saying the things she was saying. Not a great environment for other customers to be hearing this either in my opinion but like I said the food is good and I have never had an issue with the staff before this. Only three stars because of her arguing with the customer when I was ordering over the phone and for her attitude...