Scooter's Coffee — Restaurant in Columbus

Reluctant to say anything negative about this place, as the staff has been very friendly, but this location (or all Scooter's?) desperately needs to make it a policy to have the employee read your order back to you. Many times now I've had orders that weren't what I asked for, including today. Simply making it mandatory to read the order back with every detail solves this problem. Also the price should be included, I know what the prices of my orders should be, but yet at the window I've been given varying amounts for the exact same order.

Really do love this place but this aspect badly needs...

Went thru drive thru for lattes after an extended shopping trip, workers were 2 younger employees, were given 3 chances to make acceptable lattes and failed. I contacted the manager the next day and was told she'd send a gift card for next order free. Have contacted management 3 times since (been about 3 months), no gift card. I will never return to this Scooters again. Management is unreliable at best, not true to their word. Doesn't care that I spent $13.00 on cold, nasty coffee, nothing...

This location has done downhill. Ordered a medium-roast cappuccino, got a watered down, lukewarm, dark-roast drip.

Absolutely disgusting, quick way to throw away $5. You’re better off brewing an old can of Folger’s using...