Snacks Chabelita — Restaurant in Columbus

I visited this establishment on 9/14/25, at approximately 07:30 pm. I ordered a mangonada, and a popsicle from the freezer. My daughter ordered a strawberry con crema with no granola (She is allergic to granola and has ordered this item the same way requested multiple times before with no issues. I also verified she requested no granola, being the adult present). First Issue: The strawberry con crema was brought out WITH granola on it. I informed the young lady (same person who took the order) that she could not have it due to the granola being added and my daughter being allergic. She acknowledged the NO granola request was made, but granola was on it, and there was nothing she could do about it. Maybe we could scoop the granola off. No offer to remake it, nor refund. Unacceptable. Once the granola was added, the item was contaminated at this point and could have sent my child into anaphylactic shock, possibly killing her. Second Issue: I had to wait almost full 30 minutes to receive my mangonada. While waiting, I watched multiple customers walk in and order the exact same item I requested and receive it before I received mines. I eventually had to go and sit in front of the register to make sure no one else received their item before me. Only then, did I finally receive my mangonada. I was so frustrated at this point. I did not request a manager; I just wanted to leave. Please educate your staff about food allergies and how to properly serve customers. Especially when a customer spends their hard-earned money and a mistake is made by...

Today was my first time going there and I absolutely loved it. The customer service there is beyond amazing. The lady working the register today was able to answer any questions we had and also let us try some green cherries which was something new to me. I can definitely tell that they want to make sure their guest like what they get. I also have a son on the spectrum and he has a texture issue. She was able to accommodate my needs for him which is something I beyond appreciated. The quality of the food snacks candies drinks is so great. Everything is made fresh right there and you can tell by the flavorful taste of the food. I will definitely be going back there very soon and very often. I will also tell all of my friends to go...

I recently had the best tacos from Snack Chabelita and I’m still thinking about them! I tried the chicken, al pastor, and steak tacos—and every single one was absolutely delicious. The flavors were bold, the seasoning was on point, and you could tell every ingredient was fresh. The meat? Cooked to perfection—juicy, tender, and full of flavor.

What really took them over the top were the extras: the lime added that zesty kick, and the sauces on the side? Total game-changers. Every bite was a flavor explosion in the best way possible.

10 out of 10—no question. If you're looking for a tasty taco night, this is the spot. Don’t...