Wendy's — Restaurant in Columbus

Got off of work 7:30 decided to stop at Wendy's walked in saw a big poster of a sandwich Golden Fish Fresh lettuce tomato and nice size dipping sauce .. I was pleased with the poster so I decided to order the fish sandwich combo.. to my surprise I bet into a hard crunchy dried up fish sandwich I ate some of the fries as well and it didn't even taste like fries to me I know it's french fries because I'm looking at it but the taste was not there I tried to bypass all this the way it tastes the way it looks and I couldn't so I took it back in and ask for a fresh cook fish sandwich. Now net me remind you the guy who was at the register was the same guy who was getting the fries that really kind of messed me up register food together it's not cool with me that's why I gave it one star and when I went out to the Wendy's website to try to find out where I can express my feeling about the food that I just ate I couldn't find it they had everything else but I guess they just not want to hear...

I was not too happy to find, upon getting into my vehicle (after having entered the dining room to order my carryout food) that my "meat and cheese only" sandwich was without the bacon, on a bacon double biggie bag sandwich. I still remained calm and returned inside, where I simply stated, while smiling,"I think they forgot the bacon on this one." At this time, i heard a very disheveled voice say,"Nah, i didnt forget anything, it was ordered plain and made that way!" Upon hearing i looked to find it was the mgr whom was retorting my statement. Upon a slightly confrontational exchange, i did receive the bacon on a freshly made sandwich....which tasted all the better as it followed my response of..."Well, i actually ordered it as 'Meat and cheese only' which last i checked, included bacon." Bah-da-ba-ba-baaaaaa.......I'M LOVING IT!! But seriously,..........the mgr?! Sheesh!!! Food was fresh, and other employees were extremely polite, abundantly helpful, and encouraged my prompt...

I went in with my daughter and her boyfriend and ordered a pecan salad. There were 5 or 6 employees standing not doing anything. In fact we were the only people in. There were tables that had not been cleared and cleaned but the thing that got me , and this might seem trivial, was that they gave me a TEASPOON to eat my salad. I went up to the bar next to the soft drinks there were only spoons. When I went up to the manager to get a fork she said we only have spoons and had an attitude about it. My interpretation was that they didn’t have forks for at least that day. I would think that a Manager could give $20 to an employee and ask them to go up to Big Lots or Kroger’s a mile away and pick up a couple hundred forks to hold them over for a day or two or at least Tell customers before they order salads. Thank goodness I didn’t order chili and they only had knives....