The Village Grill - Commerce — Restaurant in Commerce Charter Township

I took my elderly mother to dinner late afternoon on Wednesday, March 9th and we received service from a server who obviously did not want to wait on us. Mom ordered the hot roast beef and it came out cold and she asked if it could be microwaved a bit, and the response from the server was, "Well, it was under the heat lamp in the window when I pulled it out". The food was reheated, brought back, and then she checked back to ask if everything was ok, and basically left the table before mom even had a chance to respond. This went on a couple of times when we asked for something and my mom even remarked that it looked like she did not want to wait on us.

Now, I have 30 years of restaurant work experience and I get it that sometimes the server will make a mistake, or they are busy because of staffing shortage. I do not complain if everything was not perfect, but the one thing I won't forgive is that rude and indifferent attitude.

We live close by and eat there 2-3 times a month and the food is good and a waitress named Nicole always gives great service. If she is still employed there, she needs to be the one training the new servers, with an emphasis on how to treat your guests with respect, and maybe smile once while you are at the table.

To be fair, this place usually has good food and great service. However, my last experience was so bad that mom and I will be taking the $800-$1000 a year that we normally spend there, and take it...

I recently dined at this local restaurant, and overall, I had a pleasant experience. The atmosphere was cozy and welcoming, making it a great spot for brunch or a casual meal. One of the standout aspects of my visit was the friendly and attentive staff. They were all incredibly nice and made sure that my dining experience was enjoyable from start to finish.

As for the food, it didn’t disappoint. The menu offers a solid variety of options, and everything I tried was well-prepared and flavorful. The portions were generous, and I felt that the prices were very reasonable for the quality and quantity of food served. Whether you’re looking for a hearty breakfast or a casual lunch, this place delivers.

However, I do have to mention that the coffee left a bit to be desired. It wasn’t bad, but it definitely wasn’t the highlight of the meal. If you’re a coffee lover, I’d recommend skipping their brew and heading to a nearby coffee shop instead for a better cup.

In summary, this restaurant is a great spot for a meal with good food, friendly service, and reasonable prices. Just don’t expect too much from the coffee, and you’ll leave satisfied. I’d definitely return for the food, but perhaps with a different coffee in...

I & my family/ friends are very friendly to waiters & restaurant staff. We're excellent tippers & we always try to give the benefit of the doubt & realize people just sometimes have a bad day. I've been there about 5 times over several years. I keep giving them a chance to do the right thing & treat customers with kindness, but, every single time I come in, from the person who meets us at the front to the wait staff, I'm met with grumpy, careless, disinterested employees. I & my husband have both been waiters & worked hard for our tips with a cheerful attitude in the face of even rude people. I wanted to take a friend there tomorrow because it's a good meeting area, but, I just can't do that to her knowing we'll probably get meet by arrogant, unfriendly people. It reminded me, I should let them know. Maybe we'll try you again someday, but, I'll have to gear up for it. When we come to a restaurant with a smile and a great big tip we're looking to bless someone with, it's really a downer to be treated like we're wasting the wait staff's time. Just something to...