if i could give it 0 stars i would. 2 managers keva roy and tina moore need replaced. tina is rude to customers, never on time to work and leaves as she pleases to go get her kids(grown adult kids with no car) and shuts the drive thru whenever she wants to get these adult kids. and was caught stealing from the pilot side with no consequences served. meanwhile i said i was putting my 2 week notice in and keva roy tells me " we are just going to part ways" and tells me i wont be getting my vacation time that i earned working there. and her reasoning was "i shut the drive thru down and had been told not to" and i was the only person working the front with a lobby full of people. the help she scheduled me had covid and told them days in advance that she couldnt work. i guess i was suppose to be god and run both front and drive thru and drop fried food..i just want my vacation time payed to me because i said i was quitting and fully planned on working my...
Read moreSince their ain't no Zeros,I give you a 1.Very long wait for breakfast,Kid running the register had no idea what he was doing..had to tell him 3 times what I wanted.After I ordered and paid and waited a few minutes he said they are out of biscuits,I said ok give me a croissant instead.I didn't even get the sandwich I ordered when he finally gave me my food after 15 minutes I ordered bacon egg and cheese biscuit and got a sausage egg and cheese on sour dough.Let me Tell you it was disgusting .Never had a problem before with this place,but now it has gotten worse.Manager wasn't even helping him as she was running the drive thru and I am thinking they were short staffed..Such a shame that they cannot train people right and run a good business.If this is what is going to run our...
Read moreWent to the Grantsville, MD Arby's and order Ed the new steak sub. The price display indicated that it was 10.59 but when it rang up it was 11.00+ ( it was over a 1.00 more) not including tax. I brought it up to the clerk, she had a difficult time understanding. Another clerk came up and he said that it was not his responsibility and he couldn't change the price. He indicated that the general manager would have to change price on their sign and he didn't want to lose his job by correcting my receipt. I asked for my money back and went to Burger King. Very disappointed that they don't honor their own prices. We did visit this Arby's on a regular basis. I hope that the manager will respond to...
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