The Twisted Crab - Newport News — Restaurant in Poquoson

So after having a day out with my spouse, we decided on twisted crab for lunch .. noticed they just opened and only one other table was seated , after the host seated us we where greeted by our server who thought it was a good idea to shake hands not realizing his guest are about to eat with their hands and didn't offer wipes until after we placed our order. As someone who's worked in the industry of food service,shaking hands is the last thing you do unless your table is very happy and offers the hand shake not the other way around . The fried food was VERY bland barley any seasoning in the flour mix so anybody who orders their fried food please be aware no flavor . Asked for sweet tea with lemon and received a sweet tea Ina to go cup but no lemon . As they just opened you'd think one of the few table orders you serve at the beginning of your shift you'd remember everything . Music was good a bit loud for noon , I understand be busy and getting people hyped to be their but first opening it don't need to be THAT loud . Very clean I do give you that it's clean and tidy . Host was sitting when I walked in and got up as soon as...

My wife and I went here just to try something new. Firstly, I didn't have high expectations from a mall restaurant. Secondly, I had no idea what to expect. I've never had a Louisiana style seafood boil before. So, when they brought out our order of 1lb of shrimp and 1lb of snow crab legs with hot butter garlic sauce in a big plastic bag and then handed us gloves and a bib, I and my wife were a little intimidated.

However, we bibbed up, gloved up, and started tearing into some shrimp and crab and potatoes, and corn-on-the-cob. My wife eats like a bird. She always has, even at home. Not today. She ate almost half of what we ordered. I left full. She left more than full. The flavor was amazing. We both dug into the shrimp and crab like we hadn't eaten in days. The potatoes were actually a highlight. If you go, order extra potatoes. If you like your food spicy though, hot is not it.

Great food! We finally found a restaurant we both...

Sat at the bar. Bartender must have been new, no greeting until AFTER she filled several orders that were brought up by the waitstaff....only 3 to 4 tables....it was an off time. The bar manager (I only assumed that was his role because of some direction he was giving the young bartender) was still setting up the liquor while we were there, no engagement at all with his patrons. It was strange, especially the dialog between he and the bartender. We ordered artichoke spinache dip and it took a little over 30 minutes, with the bartender saying it took so long because the cooks wanted it to be perfect, that they were still trying to perfect it, and still trying to figure out what serving dish it should be served in. What??? Strange again.

I even asked how long they'd been open, thinking that was the cause....but they'd been open for a year or so.

Probably won't go back unless I hear things are being...