Wendy's — Restaurant in Contiguous United States

I pulled into the drive thru I was told to wait a minute at the speaker. I waited for 5 minutes. They finally took my order and I drove to the window. Upon reaching the window she proceeded to hand me my drink and took my card. It took them five minutes to return my card. At one point I didn't know where the person went that had my card. They could have been back there copying my credit card information for all I know. She then brought me my card back and told me they were waiting on fries. Then for the next ten minutes I seen her walk outside speak with another employee then let that other employee inside and proceeded to speak to the employee in the doorway. At this point in time I was ready to ask for a refund but nobody was paying attention to the guy at the window even though I've been there for 15 minutes already. Finally they return with my food and I drove off my phone up to the light route 60 and thought to myself "I better check to make sure the orders right." it wasn't correct they forgot sauces that I had asked for. So I turned around and went back to the drive-thru. Upon reaching the speaker they inform me to wait again. at which time I proceeded to tell them they've already made me wait for over 20 minutes all I need is the sauce that they forgot. she then proceeded to get an attitude with me telling me that she had to wait to close her drawer, which is understandable, but I could have done without the attitude. I pulled up to the window and she reached me my sauce gave me a dirty look turn around without even saying thank you and close the window. Just shy of forgetting items on my order and past experiences of where they never ever get my order correct this has to be the worst Wendy's ever...

Update:

Still the worst Wendy's ever. If I was the GM of this one I'd be ashamed. One night I went through the drive thru and the manager on duty was yelling at people over the loud speaker. Unprofessional...

Tonight, they would make you wait at the speaker until the car in front of you was cleared and out out. Then they would let you order. Once you pulled to the window you had to wait 15 more minutes to get your food. If I could give 0...

window ladies say happy things in the most unhappy voice but thats not why im reviewing. ive had hot and ready breakfasts from here before and i cant say a sandwich has ever not been up to my standards because its well, a sandwich. but as someone with a lean towards fast food ive been trying to pick out healthier items. i go for a ceasar salad lately at my local wendys and this one was kinda out of my frequent. now that being said i know salads are a non frequent order for a fast food burger based place. ive never had a fresh good salad since the strawberry summer one at any location . idk if thats bias or jus a wendys thing. the lettuce is always sour no matter location but this particular one almost half the container was bad, im talking brown lettuce and for the price that isn’t acceptable. they slapped a chicken patty on, non cut, and threw some cheese in a corner. honestly not the worst case obv wouldve liked fresh lettuce but it was the execution and lack of care. they didnt have that busy an hour and ive worked at mcdonald’s i know what busy is. dont want any free stuff jus posting for the...

The older lady that works the drive thru window is a straight up Karen. Extremely rude and inconsiderate. How she’s worked there for years and hasn’t got fired is beyond me. Went through the drive thru for the first time in over a year because I thought they’d had to have gotten rid of her by now but no. And to top it off, my order was not right. After returning to the drive thru to get the missing items, while starting to check the bag to make sure it was right this time, I was impatiently and rudely reassured by the window lady that it was right (her way of saying leave) so I pulled away without checking. As should have been anticipated, when sitting down to eat my meal I found that only two of the three items that were not given in the first place were in the bag I was assured was correct. That all being said, food quality at this location is quite good, but it doesn’t make up for the lack of...