I've been to this place four times. I've taken my staff to this place, so I have a good idea about the food, staff and overall service.
The food is consistently very good, the service could be better.
You're greeted at the door, but not with that warm feeling you'd expect from a local diner. The staff could learn something by visiting a local Waffle House to observe how their staff smiles with their faces and voices to make their guests feel welcome, relaxed and at home.
There are a few women there who openly complain about much of nothing. If you are attentive, you will notice there are several strong personalities working there. The point is they can be heard complaining, and it doesn't seem to bother them, which may mean the management doesn't hold them accountable.
The place is in a very nice location with plenty of parking. Parking is wheelchair friendlywith a very short walk to the front door.
The decor is nostalgic. The walls are adorned with photos which highlight the past, including picot of past celebrity guests, as well as pictures of the development of the city of Coppell.
The diner is laid out in a shot gun style. The kitchen sits mid-way and looks extremely clean. This is where all that deliciousness comes from. This is where the magic happens! The kitchen staff by and large makes this place.
The servers are inconsistent. I've had good interactive servers, and my most recent server behaved like someone who repaired computers before he started working there. Just terrible... but I tioped the dark haired food tech anyway.
Checkout has always been fast and pleasant.
I would describe the experience as a sandwich. First layer is good, middle layer needs work, last...
Ā Ā Ā Read moreSo glad we tried this diner! We decided to try this little diner (was about a 30ish minute drive) and we weren't disappointed. Diner itself was super cute - very well done. Looked like a cute retro diner. For those worried about covid, there are plastic curtains you can draw closed between the booths, which was thoughtful and they were well done so that it fit into the color theme of the restaurant. You can sit on a stool at the counter or in a booth.
The food was great! I had a Texas Burger. Requested Gluten Free bun. The burger itself was delicious (I rarely eat an entire burger when I go to one of these placed and I ate every bite of this one!). Gluten free bun was good - sometime GF are not great. No complaints with theirs. The fries are crispy - like they are coated first. Husband had regular burger, fries and shake - said all were really good.
Heather was our waitress and she was great. Can tell she has been there for awhile as she seemed to know the regulars and what they ordered. Great service (c;
I would not hesitate to recommend this little jewel to anyone! Cost for 2 burgers with fries, coffee and a shake was just over $30. Little higher than I would normally want to spend for a lunch - however it was so good, I would definitely do it again. (also considering the next day we drove a half hour again to try a Shake Shake and it was same price and terrible!).
Thank you Local Diner and Heather for the great...
Ā Ā Ā Read moreThis was my first time at this diner. I looked up diners with home cooking in Coppell Tx and this was first on the list. Well, I went today 3/31/23 and was VERY Pleased. The diner is Super clean, rest room spectacular. I ordered the meat and egg plate. It came with 4 slices of bacon, two eggs, two slices of toast, and I got the home style potatoes. Lordy B it was delicious. Next time I go,and I will, I'll ask for my bacon to be crispy. This was a Great breakfast. Try it out you will NOT be disappointed!!! There were three ladies at the counter and they all greeted me with a smile and said good morning!!! I LOVE Great food, But, GREAT CUSTOMER SERVICE gets me all the time!!! Keep that smile on your face Ladies!!! They serve, Breakfast, brunch and dinner. They open at 6:30am. My wait for my fresh hot food was not long at all. Lord's will I will be going back, especially to try one of the shakes, yummmmmmy!!! Be Blessed
06/15/23, To add to above comment. I went again this morning and the atmosphere was awesome, smiles, greeting customers, receiving orders all with a genuine smile and never did I have repeat my order. Food was SUPPER DELISH!!! $16.00 wasn't bad for two eggs with cheese, 4strips of bacon, 2 slices of toast, and hash browns. Go give them a try. Next time it will be lunch. Be back soon. Be...
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