I’m normally not one to do reviews but after today I thought I should. When I came to this churches location it was busy (which was to be expected). My order was 2 5 piece tenders combos one with okra and one with mashed potatoes both cokes. Once ordering I pulled up the window, the total of my order changed from when I ordered to pulling up to the window. I didn’t think much of it and just paid. Well once I got my receipt it said 1 5 piece combo and 1 3 piece combo and 1 piece of chicken (2 extra tenders) on the side. When I brought it up to the lady at the window she said that she just ran it up wrong. When I asked her to redo it because it was a whole $3-$4 price difference she just kept saying she had it right and to pull up and park. I said ok fine I’ll just ask whoever brings my chicken out. The guy brings my food which of course is wrong. And I asked him about the prices on the receipt to which he said that she overcharged me. He went back in to get my missing sides and took my receipt with him. Once he came out with my sides in a bag, I pulled off. Only to realize that I didn’t get my drinks. So I had to park, get my sleeping son out the car and go wait in line for my 2 drinks. Where I then see the same girl throw my receipt in the trash can. Get my drinks and leave because I was already angry and didn’t want to cause a scene. To get home and realize that my sides that were given to me WERE STILL WRONG. My thing is, I wonder how many other people they add prices onto their receipts. It was such an unpleasant experience for no...
Read moreHorrible customer service and the food wasn't Church's quality. We pulled up to drive through and the location looked runned down and was empty (no customer no line), that should have been a red flag for us. We continued by ordering. It took us about 5 mins to order since the lady kept giving us our total without allowing us to complete our order. Not sure what her rush was since there were no other customers to attend to! From there we pulled up to the window and come to find out the lady taking our order was the manager... Unbelievable! She didn't even bother to greet us when asking for our payment. When we asked for plates and utensils, it was as if we were asking her to give us her personal items from home or something. We finally got our order and headed to our destination only to find old chicken. Not the greatest thing to see when you ordered a 20 piece and have several mouths to feed!
Next time I'll drive the extra miles to another location than have to deal with...
Read moreThis place has officially made my least favorite list, waited 2 hours for two sandwich combos no pickles and sweet tea for me and my coworker, after 30 minutes I got my sandwiches only explained I’m missing the fries jalapeno poppers and drinks, 15 minutes later drinks explained again I’m missing the poppers and fries 30 minutes later I got the fries explained again that I’m missing the poppers and after 30 minutes I got the poppers. Finally I thought it was good, on my way back to the office I took a sip of my tea it wasn’t sweet looked in it was just very light water with no tint. Got into the office and finally sat down and opened my sandwich and it had pickles, I’m allergic to dill I can’t eat this, if I do my throat will seal up...
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