Panda Express — Restaurant in Corpus Christi

Hello, my name is Jake Vela and I just recently placed an order on the mobile app on Friday November 22, 2024 in Corpus Christi Tx. 6153 Saratoga Blvd. I proceeded to pay and the app said my order will be ready at 4:10 p.m. I then pull up at the drive thru at approximately 4:08 p.m and was instructed to pull forward as it was not ready. There were 3 vehicles ahead of me waiting as well. As I continued to wait 4 other vehicles were lined up behind me. As time passed the 3 vehicles ahead of me and the 4 vehicles behind me all received their food. I then go inside and spoke to the 1st person I saw which was an assistant manager named Emmy Williams and asked her if my order was ready. She had a very straight face as she seemed very bothered and not friendly or polite at all. She went to check and my food was not prepared. She then prepared my food not saying anything to me at all. I asked how come she was barely preparing it and she stayed quiet. I asked again and she very rudely says they are short handed and asked if I would like a refund. I said no and proceeded to say that 4 people that ordered behind me all got their food. She then walked away not saying a word. She was very unprofessional and lacks basic customer service skills and I strongly recommend to reevaluate her position as an...

WOW!! UPDATE 4 Years ago and now in 2019. AWESOME SERVICE!!! Profressional and they are Einstein's in taking your order, Expert level of service and After 4 years They are still "KILLING IT." This is my #1 Panda Express in CC. The TEAM of Employees here deserve a Bonus in My opinion....THANK YOU FOR THE EXCELLENT, PROFESSIONAL, POLITE CUSTOMER SERVICE !!! HIGHLY RECOMMENDED. (2015) William was professional, FRESH....Service would be even better to have 2 people, when there is one serving a customer and others up to 2 separate customers waiting. But still worth the wait, if I had to, but was being served. I'LL BE BACK!!!!! *UPDATE : MAY 2022 * Back again several times this year and still getting Great Service. Best times is 10 am and 1pm , 3pm is good as well. A little on the outside, 1ST time for me, but not the norm since I have been coming here. Only human and perfection is hard to find, but with the quality of food and service with price. I don't mind. A+×50!!! See photos on the food portions, presentation and this is the one off of Saratoga by Walmart in between DQ and Popeyes! Service times are from my experience in...

I did an online order today and went to pick up and I waited in line for 15 minutes. I told the lady my name at the speaker and when I got to the window she tried to give me someone else’s order. She’s then asked me my name 3 more times while trying to find my food. Then handed me my food and while I was checking it she walked away. When she finally came back I asked to add an order of crab ragoons cause we decided we wanted an extra order and she told me she couldn’t because of the line being too long. So then I asked her for chop sticks and she hands me one pack and was very annoyed when I asked for another because I had two meals.

I spent 15 minutes in line which doesn’t include the 20 minutes I had to wait before going to pick up the said order and wasn’t able to add a small item to my order and that the lady was extremely rude to me. I also didn’t get any of the sauces I put...