EXTREMELY RUDE service from the cashier/owner! The server messed up our order and put the extra fried egg on the wrong order. The fried egg was supposed to go on a rice dish which they somehow forgot to put in that order. When we finally got our rice dish, the fried egg that was on the wrong order was so cold so my son couldn't eat it. I mean would you eat a cold fried egg? The server brought us out a fresh, fried egg. When the bill came, they charged us twice for the fried eggs. When we asked about it, the owner made snide remarks to the server about us. We spent over $50 and they make a big deal over $1.50?! We were going to pay it until we heard the owner/cashier saying such rude, inappropriate comments. We paid for an order that was not what we ordered. She should be lucky we didn't refuse to pay! She's also lucky that the mixed up didn't happen to one of my child who has eggs allergies else we ain't paying. As for the food, imitated Vietnamese food. The rice, vermicelli, phở, and ramen were meh. The ramen is seriously the instant Mama Brand ramen. It's about 59 cents a bag at the grocery stores. As we were walking out, they told a family who were walking in that they have to go outside the restaurant to order. That customer and I had eye contact and we were shocked what was said. It was so rude and strange! First dine-in since covid hit March of last year. We were so excited to try this place out. This...
Read moreFirst time ever going today. Firstly, me and my girlfriend enter and we are instantly greeted by the most polite and caring server I’ve ever experienced. He was extremely attentive and I feel terrible that I forgot his name. Secondly, the food was incredible. Portions are massive, everything had fantastic flavor, further everything tasted so clean and fresh. It was also very nice that they had plenty of vegan options as well.
To the table who sat behind us and thought it was funny to mock the woman who greeted them due to her accent, you’re disgusting. This is obviously a family owned business and right away you can feel how much they care about the food, the service, everything. Let it be known that you all at Pho Life have a reoccurring customer from here on out. I will personally find anyone and everyone I can to come try you guys out. Please keep up the great work. I look forward to...
Read moreOrdered a bowl of Pho and the only veggies given was just a few cilantro, a little bit of bean sprouts and 1 small lime wedge. I didn't see any basil thinking that they may have ran out. So I asked for basil and some more lime. Luckily they have basil, because what is a bowl of Pho without basil? So then I realized that they charged me almost $2 extra for basil and more lime? Doesn't the Pho come with it?!? I support local small businesses, because I have one as well and I know times are hard, but man, penny pinching like that? It just makes you look bad. Why not increase the price of the Pho to include the veggies? Like it suppose to have. Just a suggestion. I still gave a 20% tip despite the penny pinching. Gave a 2 star because the...
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