Stay Clear… what used to be according to reviews it’s not anymore.
One star, because the place was clean, looked and feel cozy, 1 star for the hostess and buss boy outside the kitchen -00000 stars for the kitchen…. Unorganized, and really disinterested in pleasing the customers, they are just there for a buck. Went there for Easter Brunch, and they had a set menu, which was fine… it was almost $50.00 a person and did not include drinks. At that point, we decided it’s Easter and a set menu is not so bad.
Well it was, drinks were not proportional.. and the more people came in and ordered the mimosas, the smaller and smaller they came from the bar.
We started with the salad and shrimp Bisque with “Creme Fraiche” the “Preset” salad was half the size from the person seating next to us that arrived a few minutes earlier than us. Not only that sloppy with mushy leaves that we see at the bottom of the container when we buy greens at the grocery store and forget they were there soggy.
The Bisque with the “Creme Fraiche” was either missing the creme Fraiche part, or they might have added a 8oz container to an entire pot, making it not only a very thin based “Bisque”, it was less then luke warm, absolutely gross. Tasted like potato water with salt and pepper and shredded shrimp on top… When I took a peak under the hot plate, they had bowls and bowls ( health department would have a feast of right ups, as foods have a danger temperature, specially when it comes to pork and SEAFOOD) of the so called bisque waiting to be served. I understand that NM is hot, however if you are serving a bisque or soup it must be hot … then serve it hot, not barely Luke warm.
Our entree the “prime rib”, we asked for medium, came in luke warm again but rare, when we complained our waiter told us the chef decided to undercook it because he was getting too many complains about being over done, not only that they just slapped the meat on top of the “ roasted vegetables” and mash potatoes making the mash potatoes bloody pink and the veggies soggy…
The dessert they had was a carrot cake. Absolutely dry and of course 2/3 less than what the next person had…. The guest next to us, looked at our cake and said “ well don’t you fell cheated”
Lastly my coffee…. Took forever to bring it over and then Luke warm
Our waiter was taking his sweet time taking the dirty dishes out of the way, the we stacked the dirty dishes and placed it nicely so we could have room for the next course, since our table was small. Nope he brought the next course and left empty handed as he needed to continue his chatting at the hot plate table, that kept the food not hot.
Not one explanation from staff, kitchen or nothing… we felt we just got the leftovers at full price.
When we were walking out, they were still taking guests …. I wonder if they for to lick the plate with carrot cake crumbs with a pretty design, we got one couple to turn around…
I normally don’t write negative reviews and give the place 3 chances… this place is not worth a second chance, as myself and my husband were sick with stomach issues right after our meal and the next day. Worse $150+...
Read moreRuined dining experience: It was finally Friday and we were enjoying a wonderful dinner with great company. Our server had just asked us if we wanted to order a second round of drinks and brought us the drink menu to peruse. One person in our party placed her order and the others were deciding.
Immediately after the one drink arrived, and as I had my fork in my mouth enjoying my dinner, the manager (Akira) came over to tell us that we had to leave because they had another reservation for our table.
Shocked and confused as we were just offered another round and had not even gotten to dessert yet, we asked if we could be moved to the bar area as were not finished our meal.
One person in our party left. We were told there was a table for two in the bar area and we could pull up a chair for the third person.
We then walked through the restaurant carrying our plates and beverages to the bar area.
We sat down in the bar area.
No one greeted us. After some time we flagged down a server to ask for some water and a menu.
Akira brought us the drink menu and proceeded to tell us that she could allow us to read the menu but she could not serve us.
What???
We asked why.
She said something about not being able to let us leave if we had too much to drink.
Huh?
At this point we all felt completely shocked, confused and insulted. We explained to her that we had each had ONE drink at our previous table.
She clearly wanted us to leave. She walks away.
After we take some deep breaths to attempt to salvage the evening we begin to look at the menu again.
She then comes back and informs us she has another reservation for our table in the bar area and tells us of the time of the reservation. We check the time and the next reservation is not for 45 minutes.
She was obviously trying to change her tactic to get us to leave.
We couldn’t believe it.
At this point, Akira has completely ruined our night and made us feel insulted and unwelcome.
This was the worst treatment we’ve ever received. It completely ruined our Friday night.
No matter how busy the restaurant, managers should always treat guests with respect.
Thankfully, there are plenty of other restaurants with delicious food and a great ambiance who, most importantly, appreciate their customers’ business and treat them with respect.
Because of Akira, we certainly won’t be back...
Read moreUnfortunately l've tried to contact the owners since January 1st, I even made sure I had a current email. They couldn't give me the courtesy of a response which is why I've left 1 star. Since they didn't respond to me I decided to post my public review.
My husband and I dined at your restaurant on New Year's Eve. We've been numerous times over the last several years. As vegetarians we've always enjoyed rich risottos and pasta dishes you've had in the past. We made our New Year's Eve reservations weeks ago and they didn't have a menu available for us until recently which was fine since we enjoyed so many great vegetarian entrées in the past. The entrée last night was beyond disappointing. I know it's only food and only a dinner, but I'm sure you can see why it was a special occasion for us, and when we're paying $75 a person we couldn't help but be sorely disappointed by a shaved butternut squash filled with more squash. Please consider the meat entrées you served other guests. People often come to fine dining for decadent food. Squash inside of squash isn't decadent or pleasing. I actually found it really offputting in texture with very little flavor. It was a far departure from the pastas in cream sauces we've had in the past, which we honestly expected something similar from the name "ravioli" on the menu. The server mentioned that the owners tasted the dish earlier that evening and also didn't think it was very good. I'm sad we were served it anyways. We did enjoy nice wine and a great server. Please consider that the squash entrée was not nearly close to a value of $75 or equivalent to the meat entrée in any way. It felt really awful to spend so much money on this. I didn't even eat half of the entrée and went home to cook something to eat. I hope you'll consider vegetarians more carefully in the future if you are planning on writing vegetarian options on your menu. Alternatively, don't include vegetarians because this wasn't an acceptable meal. Unfortunately it was such a poor experience for us that I don't think will...
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