They deserve less than 1 star for the service I received, very disappointed and upset. The two female staff members that were waiting on the restaurant ignored my party (of 2) completely after taking our orders. They never offered to give us any eating utensils, napkins, sauce or water refills so by the time I had to get up for chopsticks from another table our food was already cold. Felt discriminated and deliberately bypassed while the tables around us were waited on continuously and no one "noticed" we didn't have any utensils to eat with or even a napkin to use. They gave their back to us every moment they were near our table and avoided eye contact when we tried to communicate with them, going as far as walking away from my partner when they attempted to ask for the check.
We were never at any moment disrespectful to them so this behavior was uncalled for and upsetting, it turned the whole experience sour.
The food was bland to say the least, I had never tasted a more sloppily made yakisoba dish with such sparse proteins. Too salty and watery. The steamed dumplings were basically frozen by the time we finally had a chance to eat them.
Worst experience at a Japanese restaurant by far, I have never encountered such rude staff. Saddest meal I've ever had.
Do...
Read moreKeep forgetting to review this place from before the pandemic, but because of how much they upset my wife and i people need to know. We were ignored for a long while after being seated. Had to get our chopsticks from another table. The waitress gave us attitude. Our order was wrong and late. It was so bad other patrons noticed our frustration. It wasnt busy that evening, so no excuse for this terrible service. I am not sure if our ethnicity had anything to do with it but we were definitely being treated differently from the other customers. Also, the food, when it did come, was below expectations. Yakisoba was watery and the gyoza were cold. Not sure if it was a coincidence that the food was cold, nasty and late and the service being terrible were all connected. Dont come here if you look a certain way, as we did feel discriminated for...
Read moreHad the chashu ramen and chashu fried rice. Both are very very good. Definitely ask to add an egg to the ramen. It's very worth it! Even though food was great, service was lacking. There were 3 empty tables and the entire bar area was empty. But nobody would clear the dirty dishes off the table. The two waitresses refilled people's water, bring people bills, walking around, but would not clean the table and seat us. Another two parties and I waited to be seated for 20 minutes. Love the food, but think they need to...
Read more