Mesa — Restaurant in Costa Mesa

So this is only a review for Saturday night clubbing may be vastly different from their weekday dining and events.

I may go to Jazz Night in the future and that may improve my review.

Food: I didn't get actual food but I was charged $20 for a regular Old Fashioned...Alberto then recommended me a yummy mint basil cucumber tequila drink...but even that shouldn't have really been $20. As a small petite woman who has a low tolerance from never drinking I shouldn't have to spend $40 to $60...$75ish if I include the tip, just to be drunk.

Service: Alberto was amazing! Very kind and attentive and recommended me a lovely drink. Both Alberto and Josiah are extremely quick and efficient bartenders, some of the best I've ever watched in a club atmosphere. Josiah also poured me 3 glasses of water together near the end of the night which was kind. I only needed one but 3 really was refreshing. I rated the service poorly because of the security guards. Their flash lights really brought down the atmosphere of the club...it was as if they were flashing their light in an intimidating way...instead of actually investigating or inspecting something. And...I know there was chaos magic behind most of what the security guards were doing. I feel the security guards couldve moved past me without having to touch me but I was being pushed to the side at certain moments by them. The women bringing out signs and sparklers...also had chaos magic behind what they were doing and it happened so often, it made whatever they were bringing signs out for seem less special and more annoying than anything else. The club was already packed so tightly....having these women carry signs around every 15 minutes just congested the area even more. The bouncers out front were fast and efficient at getting people inside the club.

Atmosphere: One of the prettier clubs I think I've been to, still has dive bar feels without it feeling gross at all. The bartenders have lovely uniforms. The giant tree in the middle is beautiful. The ceiling is open to the stars and night sky, very beautiful. The seating is varied, comfy and good looking. HOWEVER, you probably have to leave the club if you want to sit anywhere, you have ti pay extra to sit anywhere...it comes off somewhat greedy to have the reserved sections take up a lot of room in the place...and the dance floor area was so small for having what seemed like 100 people in that club. Like...the dance floor could fit maybe 20 people, when there's over 100 people in the club. And you have to pay extra money to dance in a lot of different areas in the club. This is one of the most crowded clubs I've ever been in, that's somewhat of an awesome thing but also an annoying thing....so many people to meet and talk to, but also it was just extremely hard to maneuver or dance anywhere. But if they let less people in, the lines would be a lot longer to get into the club, or they would have to require a cover charge. I really liked that the cover charge is OPTIONAL and only required if you want to skip the line. Oh and the bathrooms were lovely, I liked how they had lights above the bathrooms indicating whether it's vacant or not and having sinks inside of the bathroom stalls. They had a decent amount of stalls surprisingly for having over 100 people in the club. Bathroom line was fast.

I would still go Saturday night clubbing here again but would hope they have less sparkler girls and aggressive security guards, and maybe remove the seating area closest to the dance floor for a bigger dance area, and maybe have a free sitting section (you can sit for free in the smoking area but when I went out there there wasn't a...

Bought a table here for my birthday. Live in LA, but spoke to Alexa to get more info and see what I was able to do 3 weeks before the day. I was informed for the amount of people coming, that I would be able to seat 10 ppl for 1k. I was also informed that due to the amount of people, getting drinks and not bottles would be best. I was up for it. The week of I reached back out to Alexa, and ask if I can bring some decor to decorate the table, and she said of course! Just not balloons. I thought we were ready to go!

The day of, I drove to the resort that I was having my birthday celebration, and emailed Alexa around 8-9am, about when can I drop off some decorations (birthday banner and some paper pom moms) and I was told I couldn't anymore. I was very confused as to why I couldn't anymore, but let it go. I get to the club around 10:30pm, and was on the table list, but was told our table wasn't ready. I was perplexed as I thought we had a resy, but was ok to wait- however after 15-20 min, I asked what's the hold up, and they said they are waiting for a table to pay. At this point, I couldn't wait any longer since the club would close shortly due to the time change. I asked what else was available and I was shown this smaller table, a slightly smaller quota, and I was fine with it. Again- confirmed the drinks quota, and not to do bottles and order drinks only. However, our server spoke to others at the table telling them if we didn't order bottles, I couldn't have the table, and the celebrations to come with it. I caught on to it, and corrected her, and the table service host, but still indiscreetly this cocktail waitress discussed with my other friends bottles needed to be ordered. At the end, I payed more than the table quota, and the waitress kept inserting a high tip for me to swipe, just disgusting. Lastly to make matters worse, my phone fell in between a bar sofa, that for some reason was unattainable for me to retrieve. It was a deep insert that my hand almost got caught in. I begged the staff to help me get my cell in this hole behind their sofa, and was told that they couldn't do anything until the cleaning crew came. I have reached out to the staff that night, the next day, and Alexa twice, and still no response, however my phone is still there (Find My iPhone). At this time, I may have to contact legal enforcement since they are not taking seriously. However I never need to go...

My friends and I visited the restaurant on a Friday night. The place was crowded, with nowhere to sit, so we went to the bar to order drinks. We stood with our drinks by the bar for a little while, waiting for a seat to become available. That was at 10:45pm. We noticed that a party was leaving one of the booths near us so my friend asked one of the staff if we were able to sit there. We were told we could. Once seated, we waited some time before a waitress came to greet us. It was about 5min to 11pm at this point. She asked if we had a reservation for the table and we let her know that we did not, but we asked if we could sit and were told that it was fine and that it was open seating at 11pm anyhow. She left the table and came back a few minutes later to tell us that someone would be coming to speak with us. We waited another 10 min and no one came, so I asked the bartender holding my tab if he could order us some appetizers. At 11:25p the hostess and a Manager came to our table and told us we would have to move so they could seat a reservation there. I explained the scenario to him and that we had asked before seating ourselves, but he proceeded to argue with me that we needed to move. I pointed out the time to him and told him that we had already ordered food. Again, he argued with me. I finally told him, politely, that I understand he has reservations to uphold, but we did ask before claiming the table, waited quite some time, and when no one came we ordered. I told him we would be more than happy to be accommodated elsewhere, but we would not be standing in the crowded aisle holding plates of food that had already been ordered. He gave me a very angry look and stormed away. From that point on we just ordered from the bartender (who was great!), enjoyed our food and drinks and then left. I am not the sort of person to even leave reviews, but our experience left such a bad taste in my mouth that I felt compelled to write this. Customer service, especially in the restaurant industry, is paramount to a successful business. Word of mouth can be very damaging. This Manager should not be a Manager at all. Yes, the person who originally told us we could take the seats made a mistake, but the Manager clearly did NOT know how to handle the situation, there was definitely a better way. Don't think I will be going back any time soon! With the exception of the bartender, the staff...