Dutch Bros Coffee — Restaurant in Cottage Grove

Was out of town today .... then on way home my right head light is out 😞 went to Parts store to buy head light because they offer to install ... the guy at A parts store say I cant company won’t let me if my have to remove anything, my hands are to big, I’m almost off the clock ect .... I’m thinking yeah I get the picture Yadda yadda 🙄

I tried to watch a YouTube on how to take things out to get to bulb but decided better not cuz it’s all gotta go back together lol frustration !!!

❤️❤️❤️❤️❤️❤️💜💜💜💜💜💜💜 Stop by DUTCH BROS in Cottage Grove , I’m ordering but in my head im worried About the head light that’s out, am I gonna get ticket will we hit deer elk or something else ????? the clerk at Dutch bros asked where we was going tonight, I said heading home to warm springs - 4 hours away, my head light out and parts store said they couldn’t change bulb worried about heading home.... He said hey we have a man going to school to be a mechanic he can change it!!! Quinn says I’ll change it for free❤️....I said I can pay you. $20, Quin says no I can do this no problem it won’t take me but a few minutes..... just his hands as tools Thank Creator for Kind People, a good company with great drinks, best customer service and staff that went an extra mile to lend an helping...

I had been waiting 15 mins with only 1 car ahead of me who I watched place her order. By the time I got to the window the young man who processed my payment, approx 2:50pm was very, very cordial. I spoke up and let a blonde girl know I only had 6 mins left to get to work. I was going to give her my name and come back tomorrow. She "snapped" at me and said "we're in training right now so you're going to have to wait" WHAT?? Is this the new way DB is treating people? I have been a faithful customer for years and in one visit she made me not want to come back! Personally I'm sick of people like her treating others in a disrespectful manner, this not how DB treats their customers. I will not be returning to the Hwy 101 store in Coos Bay, for fear I will have to deal with her rudeness. All she did was run off a faithful customer and teach the girl being trained how to snap at customers. I'm 64 and I don't put up with disrespect from kids anymore. Too bad, but honestly I'd rather wait a half hour than be treated like I'm less than her. Does she understand without your customers there's no need for employees, especially someone rude like her? I rarely complain, but her remark, in her snotty tone and attitude was...

I showed up at my local Dutch Bros just before 3 PM (2:57 to be exact) for their official pin drop, and was told by the barista that I was too early—I’d have to come back after 3 PM. Really? Denied over a matter of less than 3 minutes? I had already tipped and then asked politely about the pin, only to be brushed off without much conversation or customer care.

What really bothered me, though, was what happened next. As I stood there, I overheard the employees behind the counter discussing which pins they were going to set aside for themselves. One male employee even said he was going to use his free large drink to qualify and grab one. So the pins are available, just not for paying customers who show up a couple minutes early?

I’m a regular at this location and normally tip every visit, but after this experience, I won’t be tipping again—not for individuals who prioritize themselves over loyal customers. Dutch Bros is a great brand, but these aren’t the kind of people you want...