When it was my turn to order I was asked to wait 5 minutes which was completely understandable with how busy they were. People behind me were grumbling but I’ve worked in the coffee industry and know that sometimes things get hectic. I got up and ordered. They were out of change so I had to wait to pay until they had more ones which again is totally fine. I made sure to give a good tip because I know on days like that it can be rough dealing with impatient customers. I got two drinks in my order. My mom and I got the same exact thing except I ordered decaf due to breastfeeding but when I received our drinks mine looked nothing like hers. I asked if there was possibly a mistake and I was told that when you order decaf that it comes without cold foam and some other things that were in the regular. There was no sign that said this and I was not informed that they would be different when ordering. When I tried to ask for what I ordered the employees were very rude about how I should have known better when ordering when there was no way for me to know. I don’t know if this was the fault of the employees or the business itself but the whole thing was very deceptive. I spent the same exact total of money on my drink only to not receive what was advertised and less than what my mom got with her regular order. P.S. I specifically ordered the drink I did because I wanted the cold foam. I should add that the drink itself was delicious but customer service is an important part of doing business. The takeaway is don’t deceive your customers and then treat them poorly for not going along with...
Read moreCafe Bereka & Mobile Coffee Trailer – Akron, Ohio
Cafe Bereka is a hidden gem in Akron, offering not only authentic Ethiopian cuisine but also a warm, inviting atmosphere that makes you feel right at home. From the moment you arrive, you're welcomed with genuine hospitality and outstanding customer service that truly stands out.
The food is delicious and true to its roots—rich in flavor, beautifully presented, and full of traditional Ethiopian spices and ingredients. Whether you're trying their injera, stews, or coffee, every bite and sip feels like a cultural experience.
The cozy setting of the cafe, along with the convenience of their mobile coffee trailer, makes it a perfect stop whether you're dining in or on the go. It's clear the team behind Cafe Bereka takes pride in every aspect of their service, from the kitchen to the counter.
If you're looking to enjoy amazing Ethiopian food with top-notch service in Akron, Cafe Bereka should be at the top...
Read moreThis was my first time trying Ethiopian food. The owner, Nardos Street, was quite friendly and helped me to decide upon what to order. The food itself was fresh and made with high quality ingredients, however, it definitely is foreign to me and might take some getting used to in order for me to truly enjoy eating authentic Ethiopian cuisine in the future. Her restaurant is clean, the atmosphere is relaxing, the employees are helpful, and the fellow patrons were wonderful to speak with as well. Thank you, Nardos, for allowing me to patronize your unique...
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