Subway — Restaurant in Crete

We ordered online and picked our sandwiches they were very kind until we returned a couple minutes later. My sisters sandwich had onions on it when she is allergic to and she had already told them that it was her fault, but she couldn’t eat it. So she asked them to remake her sandwich, to which one of the workers said that they would remake it. So we went in to tell her what we wanted on the sandwich and the other worker told us we would have to pay for the sandwich. But my sister did not want to have to buy a third sandwich knowing she couldn’t eat the first one. The workers insisted they she pay for the new sandwich until someone else stepped in ( I assume that it was the manager) and told them to make the sandwich free of charge, and...

Ah yes, locking the door three minutes before close, as customers approach. Classic F tier service at its finest. As someone who also works in food/retail I can 100% understand getting crotchedy at someone coming in after close and tapping on the windows, but closing the door on someone before the restaurant is closed is a no-no. Sad, the sandwiches here are...

Called Crete subway at 7:30pm letting them know I am bringing a basketball team in the next day between 9:45-10am. They could not serve 18 people with me giving them a heads up. She said they would not have enough time to make the bread. Apparently this place does not need business. We will be eating somewhere else or making our...