I was on my way home to Houston, a hurricane was in the making in Louisiana so many businesses were shut down. I made my regular Mr Gatties stop, taking a chance they may be open. I rounded the corner to see a lone pickup truck parked in the back. My brother who was with me said "they are closed". I decided to go through the drive through, just to check. I waiting at the window, and a man appeared. He opened the window, I asked if he was open, he said no ma'am but what would you want? I explained that I am from Houston and told him what I would have liked. He said to my surprise, I can make you that in about 15 minutes, he & his wife were there making pizzas for their friends, preparing for the storm. I asked if I could use the ladies room while I waited, he said sure, come on inside. He gave me 2 drinks while I waited because he knew my brother was in the car. I enjoyed pleasant conversation with he and his wife. My pizzas were ready, 2 large, with extra everything, I might add. I tried to pay and he said "they are on the house" I was so surprised, I almost didn't know how to react, I am never at a loss for words, this time I was. I thanked he and his wife profusely. I am a firm believer that if you do good things in the world, good things will come to you. I am forever grateful for the kindness this gentleman and his wife showed towards me. I will be a FOREVER customer. BTW the pizza was excellent and it was my brothers birthday! Again Thank you from the bottom of my heart!
Koy...
Read moreDon't plan birthday parties here. They forgot my party. So my kids and guest were lead to an empty full room. Nothing was prepared. None of the game cards worked so they gave us more game cards that didn't work either. I brought this up to our host and she said they work you just have to try a few times. My kids and guest were wasting time running around trying to make the game cards work. The host was a sweetheart but the rest of he staff looked and acted like they did not want to be there. Then we were asked to leave bc the other party has arrived. Fine. So we sat in the lobby. When I looked in the room it was fully decorated with everyone at there attention. I spent so much money to only be highly dissatisfied.
Update: I got in contact with the company like they asked. After showing them my receipt and all my information they requested they still did nothing to compensate me. They did not try to make anything better. I showed proof of my purchases & It was worthless. I paid $150 for my party not including all the other food and drinks I purchased that night. DON'T WASTE YOUR TIME OR MONEY ON THIS PLACE! I guess they are not fans of...
Read moreMr. Gatti's need a hostess for the birthday parties for the kids. Each party is 1hr 30 mins. However the parents are left in charge on what to do.That takes someone that knows how to do this but it's VERY DIFFICULT when the parent has a six year old and a 4 yr old. We had 30+ children and many chaperones and it was tough . By the time the pizza arrived they delivered it and left...Later someone from the company stated you have 10 min.left cause our next party was ALREADY here...WOW, the kids had just began to play in the game room...NOT TOO HAPPY AS YOU CAN TELL AND THOSE PARTIES ARE NOT CHEAP. FOR THE FOID I WOULD SAY THE CHILDREN LOVE IT BUT TO BE HONEST MIST IF THEM DIDN'T WANT EAT BECAUSE THEY WANTED TO PLAY THE GAMES....MR.GATT'S I LOVE YOUR FOID ,ATMOSPHERE,FRIENDLY STAFF. HOWEVER YOU MUST DO BETTER WITH THE BIRTHDAY PARTIES....PLEAS GET A HOSTESS....DO...
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