Pasquale's Pizza & Pasta — Restaurant in Cullman

A couple of weeks ago my husband decided he wanted to take us out to Pasquale's since we haven't had a chance to go since they reopened. We called ahead to see if there was going to be a wait time because my parents had went the week prior and said that there was a 45-minute wait and they decided not to wait. When they answered the phone they told me that there was no wait time and that there were plenty of tables open. We were coming from the lake and it only took us about 8 minutes to get there, so when we arrived we thought we would soon get a table. That was not how it went, we had to tell the host how many people were in our party and they told us that there was a party of 15 and a party of 25 ahead of us so we had to wait 30 minutes... Since my husband really wanted to try it out and it had been hours since we last ate and we were exhausted from being on the lake all day we decided to wait it out. When we finally got to our table the host only gave us three pairs of silverware and there were four of us and my toddler. Shortly after we sat down the waitress came and took our drink order and we were all ready to order food so we went ahead and ordered and I told her I needed silverware. That was the second time that I mentioned I needed silverware. It took about 5 minutes for the waitress to bring all of our drinks back and she did not bring the silverware so we asked again and she forgot again. After waiting for 52 minutes everyone around us was getting complimentary bread with marinara sauce which really infuriated me because I have a toddler who is very cranky and hungry. The only thing that they could offer me was for me to go get a self-serve ice cream cone which I really did not want him having dessert before dinner. A few more minutes roll by and our food FINALLY comes out!! And here we are again I asked the waitress so I could eat and then she just vanished and never came back. I was beyond livid at this point so I had to get up and get my own silverware. When I finally glanced down at my food I was extremely disappointed. You can tell by this photo that the sauce is bland as can be and there is hardly any sauce at all. My husband ordered the ravioli and it was also very plain. I didn't know that I needed to bring my own seasonings to make my food taste better. They are really trying to make their money off the bar and nostalgia, but that's not going to last. If they do not change some things in that kitchen this will be a flop restaurant and the previous owners will regret selling it to these new owners because their legacy went...

To the person who just posted their review (Oct. 2016): your review might be given more consideration if you actually wrote in ENGLISH. ...As to your complaints: their buffet isn't all-day. The information is clearly posted - and verbally confirmed. If you arrived after it was over, or five/ten minutes before it closed, is it really fair of you to complain about Your timing? To comment, disparagingly, on the styrofoam bowl you were given for your salad is rather petty. Were you expecting Fine China? ...Perhaps Noritake? Wedgwood?? Or maybe LIMOGES??? When I read complaints like yours, I wonder if you have Any experience in owning your own business? I'd wager that you Don't. Not that everyone has to, to be qualified to give a review. I don't mean that. Everyone is entitled to their opinion, but sometimes there is an overall lack of understanding leading to the developement of their opinion(s). Not to mention the opinions that are purely unfounded & unjustified. Did you give the owners the opportunity to correct what you felt was wrong or bad? Again, I would wager that you did not. Because if you had voiced your complaint, I am positive that the owners would have done their best to make sure you left their establishment satisfied and happy. One or both of them is/are always there, and they would have gone out of their way to make sure that you enjoyed your meal. Believe me, as small business owners they WANT repeat business ~ returning customers. It actually Matters to them. If you didn't like your food and felt that something was wrong, but you didn't voice your complaint while you were There -- I don't feel that you've given them a fair review. In fact, your review isn't fair at all. Nor is it accurate - because you didn't give them a chance to Make It Right. Now, had you given them that opportunity and your meal still fell flat, then I would say "more power to you. Post a review." There are more than a number of bad businesses out there, unfortunately... As well as BAD CUSTOMERS. I'm quite confident that you fall into the latter category. Some people would find something to complain about, no matter what. Especially sitting behind a keyboard, cloaked in bravery-bolstering anonymity. It's a Power Trip. That's not at all a becoming quality to possess. As I side note, might I suggest brushing up on your English: Spelling, Grammar, Punctuation and basic Writing Skills. In light of the example [of your writing skills] that you provided (for anyone to read), your time might be better spent on improving your writing. 'Just a...

Absolutely the most disgusting place I have ever been to eat.was there yesterday, May 2. We literally paid $18 for 2 buffets, took 1 bite, got up and left. It was a few minutes before 12. The salad bar was almost bare. Oneions were clear and slimy. Lettuce was wilted. Ranch had huge lumps in it and it wasn't blue cheese either. The one bite i took was of shells and cheese which were so cooked they were mush and cold. Not room temp but cold. I could see behind the buffet a pizza oven or something that apparently was leaking something anfmd they had a box in the floor catching whatever was dripping and it appeared to have mold all over it. If that wasnt enough 2 women came to the lobby from the kitchen area with nasty clothes. No hair nets. Stringy hair. Clothes looked to not have been washed for a while. One lady had on open toes flip flops with nasty toes hanging out. The other lady picked up all off the parmesan cheese containers to carry them to the back, i hear! The other one tell her to fill them. In that case when does the container get changed? Always gets new put on top of old. Everything including tables were sticky with years of old grease buildup. Same with the counters and trays. The 5 minutes I was in there, i felt like I needed a shower. It was horrible. I will NEVER go back and do not recommend this place to anyone. UPDATE: IF YOU WILL LOOK AT THE REVIEW, THE OWNER PRETTY MUCH COMMENTS THE SAME EXCUSE TO EVERYONE THAT LEAVES A NEGATIVE POST. 3 MONTHS AGO SHE REPLIED TO A 1 STAR BY SAYING SHE HAD A HEALTH INSPECTION THE SAME WEEK THE CUSTOMER COMPLAINED, AND ITS IRONIC THAT NOW, 3 MONTHS LATER ON MY 1 STAR SHE SAID THEY WERE INSPECTED AGAIN THE DAY "AFTER" MY VISIT TO HER STORE. 2 HEATH INSPECTIONS IN 3 MONTHS. WOW,...