Osaka Japanese House — Restaurant in Culpeper

So I wasn’t going to post a review because the gentlemen who took our order and answered our complaints was SO kind and very sorry. I also understand we are in difficult times however, we ordered three hibachi vegetables dinners TOGO. Now I have got to go from here in the past and it’s never been this terrible. We picked it up and were starving and excited. Got back to the house and the fried rice was mushy and dark like slammed with soy sauce as well as the vegetables. I instantly knew it didn’t look like the typical hibachi but my sister paid so I felt bad to not eat it. I tried to eat it and literally gagged. Along with the rest of us who had the meal. It was the worse hibachi meal I have ever had. Literally will all do respect as I understand this is someone’s job but I cannot even explain the taste. We are also huge hibachi people and recently ate at one in Gainesville that was Phenomenal. I did call and complain. I didn’t want to but there was just no way we could eat it. I asked for a partial refund just as I understand we took it Togo but it went right into the trash. The gentleman again was very apologetic and I praised him for that. He offered a refund if we drove back and brought the meals back. I did tell him not to worry about it because I wasn’t driving back across town to deliver inedible food just for them to review how poorly it was done. I apologize for the review but I would hate to have the same experience again. Therefore. We will not be returning. I pray the get back to how the use...

I ordered 3 shrimp tempora rolls 1 screaming dragon roll ,1 golden dragon roll , 1 California roll and some.ginger dressing for salads from this establishment and it cost me 81.64 cents although I can get the same product better taste from Tokyo garden in locust Grove for 45.00 I paid for what we ordered when we got it home the shrimp was extra strong as of it was not cooked all the way. we have over half the order that was left and people refuse to try again after the first bite all cooked no raw product or it should of been anyways . Prices were outrageous and I used to do work and order from the previous owner Wilson he would never put out food like this it's terrible and for a small town like Culpeper there's not many choices for food .80$ could get my family a steak dinner at out back without making them sick We are highly disappointed on how this business has changed . They have noone to do hibachi so it's all to go so they can serve less food . As a person who doesn't mind paying for good food I can honestly say I just paid 186.00 last night for the great American buffet in Central Park Fredericksburg and I would do that again before ordering anything from Osaka .what a shame . Customer service and food quality is...

A friend and I tried this place night before a 100km cycling event in the area. We were out of town and didn't know where to eat so we checked for near by restaurants with good reviews. Osaka was rated highly and it was close to our hotel. We ordered some sushi and few other items. Waiter brought my salad and spilled it all over our table. It happens no worries. He comes by later and spills water on the table...ok maybe he is new. What bothered me was that he had his whole thumb in my salad bowl! Also the miso soup did not taste like a miso soup. Sushi and sashimi combo I got was frozen solid or had a slight fishy smell. Everything from presentation to taste/texture of their food was very low quality. I'd compare to mall food court Japanese place but maybe I'm giving them too much credit. Anyways...we left the place feeling ripped off. My friend and I had the worst diahrea and had to load up on pepto bismol next day for our cycling event. What a sad excuse of a Japanese restaurant. Never go to a Japanese restaurant run by...