I was not to impressed with today purchased papa john’s website menu carry out 11.99 could n’t placed my order. So I had to call the store at South Gate shopping center. The website has been broken down for a couple of week such embarrassing. All got from the manager was sorry. What a bad services not only that every time I ask for paper plates they say we are out! This is not my first time. I had walk away without paper plates. They don’t even want to give you red not pepper or Parmesan cheese. They only give you 3 or 4 packs. What a cheap skates the owner are. Bad services manager and owner. I had wanted to say something about it. Has been bothering for a while how cheap skate papas john’s at South Gate shopping center Culpeper va location. I’m quitting buying pizza from this location. Domino’s pizza are more reasonable they give all you want all the red hot peppers and Parmesan cheeses. I have never walk away without paper plates from domino’s pizza. From now on buying pizza from domino’s. My...
Read moreService was subpar. I'm guessing at this particular Papa John's I was suppose to ask for the quantity of bacon to be added onnthe pizza? e.g, "can I please have 10 slices added to my large pizza?" Because I received at the most, 2 pieces that may had been broken in to two.
I am a big PaPa John's fan. However, I do expect to receive my pizza as ordered.
There was a whole 1 person working, other than the delivery guy. Therefore, I feel this may had been the attributing factor in lack of customer service. Out of 10, where 10 being best, I...
Read moreI just want to share my experience... I am very happy with the customer service! My daughter cannot eat pizza sauce. I put my order through the app thinking I had selected 'no sauce'. I picked up ny pizza without checking.... got home annnnd the pizza had sauce. I called and spoke to someone and had them check on my order and OF CoURSE I forgot to select no sauce... i asked if they would make another and i would come get it and pay for it. I came to pick up my pizza and the gentleman told me it was no charge to me... thank you!!!! Thank...
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