Longhorn Icehouse — Restaurant in Dallas

Our first time here.. The food was excellent! Started off with the hummus with Pita bread and celery with carrots. The four of us ordered Pecan crusted chicken covered in a garlic and capers sauce (OMG so delicious!) with rice (awesome 👌) and green beans (cooked just right and delicious, just needed a hint of salt for my taste), 4 street tacos mix and match of chicken, pork and shredded beef which had excellent flavor, Angus beef burger with cheddar and oranion oring on burger, and a GINORMOUS Chicken fried steak with mashed potatoes. Two of the orders had macaroni and cheese (baked) which was delicious!! The decorations and design of the layout were very appealing for a sports bar type restaurant. The menu has an eclectic variety and they offer a brunch menu. The women's restroom was probably the best smelling, clean and very appealing to the eyes restroom I've seen in quite some time. They have live music on stage on Friday nights with a dance floor. This would be a great place for a get together for drinks and snacks with friends because they have pool tables, a shuffle board table, punching bag game, hoops games, and other video games. Several bars available with one in the billards room. They would have received 5 stars but there were several things that deducted a star: music was too loud to hold a conversation. pretty much all of the staff had masks on but they either lowered them to talk or just had them down on their chins even when leaning over the table and food. The cooks and bartenders also had their masks down. I myself forgot to put my mask on when I went to the bathroom but no one reminded me either... the ladies attire were a bit skimpy for some people's preference. Overall, the food was delicious and I would return if possible just for the Pecan...

** Loing read but buyer beware. This place is as crooked as a bent nail. The pat down by the police officer to get should have been the first clue. Then they would not serve a glass of water so bottled water was only 4.00 a bottle. The server was so terrible. She forgot to put our order in and then had the audacity to give us the bill only to take it back and add a 20% tip because their was a ball game on. The bill for 2 people who shared some tenders and an appetizer was $71.00.

*It got worse when I asked to speak to a manager and she had an attitude before she made it to the table. How this girl got promoted to a manager is beyond me. After said and I quote "Yeah, So?" I told it was sad she didn't care enough to listen. She went off on us. I asked her to leave out table so we could finish up. She said "You are the one leaving and started calling the security guy to have us leave. We left on our own and she followed us to the door and continued to use the over stuffed botox lips to tell us how terrible we were not to come back. Fortunately, her manager stepped in and got her under control. Mike was his name and I respect Mike because of the conversation we had. Mike offered several things for us to have dinner again with them, offered passes to the gentlemen's club next door and even lunch another time. He did well in his role. We did not ask for a discount or to have the food we did not order removed from the bill. I just wanted to explain our situation with the manager as the bill was already paid. That manager should not be in a place of leadership in...

Had an amazing experience here this weekend. We went here with our girls soccer team after a game Sunday afternoon. Parents & kids, total 25-30 people.

We placed our order, drinks came out. The adults were watching the Cowboys, the girls playing cornhole outside. It'd been an hour or so, so we asked about the food. They came back out & told us that they were having computer issues & the order was not placed. The GM came out, apologized, and said that they'd take 50% off everyone's bill.

The food came out, it was hot & delicious. After we'd all gobbled down our meals, we explained to our server, that we're ready for the bill. We had another soccer game that we had to drive to. It was taking some time, and the parents were getting anxious. The GM came back to our table, and apologized for it taking so long, as they were still having computer challenges. He explains that he was going to comp the entire bill for everyone.

I explained to him that he didn't need to do that, but he insisted, that he did because we choose to come to the Longhorn Icehouse, and he always took care of his customers. Above & beyond!!

I strongly recommend everyone needs to come to the Longhorn Icehouse for the great atmosphere, amazing service, cold beer, and really good food.

Thank you very much, it was greatly...