Papa Johns Pizza — Restaurant in Dallas

WORST SERVICE AND MANAGER EVER!!!! I ordered pizza and it took an hour and half to arrive after I got an e-mail saying it'd only take 29-39minutes to arrive, while I was waiting I called the store manager that did t care and gave me an excuse saying it had already left but would take another 30 minutes to arrive they all of a sudden got busy like after my pizza left the building so I got upset and he hung up on me so I called back and specifically asked for a district manager or supervisor only to be hung up on again, my pizza finally arrived COLD and the manager was already calling the driver telling him not to deliver the pizza so the driver tried to take the pizza out of my hands SERIOUSLY I was cut by the box when he tried to take it and when I went in my house to get the money tp go ahead and pay for it he walked right on in my house WOW!!!! I would have given the pizza back but my kids we're hungry and I hadn't gone shopping yet so it was the only option to reheat the pizza to feed them. I ended up calling the customer service number online and told them I'd NEVER NEVER order from papa johns again, PLEASE PLEASE DONT ORDER FROM HERE unless you like...

I would never order from this place again this location is horrible the driver pulled up to my address and told me that if I did not come out to his car he would not deliver my food and then drove off with my food after I’ve already paid after I’ve already waited in the manager on duty showed no remorse about anything it’s 40 something Degrees outside I have my one year-old baby inside as well as my 8 month old nephew and he would not meet me at my steps which was five steps away from his car right in front of parking The manager on duty not only told me that he would not deliver to my address anymore he canceled my order and didn’t present any opportunities to fix anything worst experience ever from Papa John’s called corporate and they act as if they didn’t care at all stating that all she could do is file the ticket and you would have to wait to hear from the store...

Having a family movie night with our kids, we received our pizza and noticed that it had hair in it. Called the place to speak with a manager to let them know of what was in the pizza, after being put on hold for a long time some associate got on the phone by the name of John and after explaining what was in the pizza he said .... I'm not going to be hearing excuses to not pay. What he hadn't noticed was that pizza was already paid for and we just wanted papa John's to correct it, he also said he wasn't going to argue with me about it & that nothing could be done and Rudely hung up on us. It was very disgusting and so unprofessional for the MANAGER to...