Burger King — Restaurant in Decatur

Describe my experience; one word terrible. This restaurant is consistently dirty and the employees are not only rude but they seem to go out of their way to be extraordinarily rude. The manager upon me calling and explaining that they got my order wrong, instead of apologizing and saying "what can I do to make it right", she proceeded to give me a "dissertation" and attempted to recite our conversation at the drive up device word for word, however , just like my order she was incorrect and offered no resolution, no solution much less an apology, her name is Michelle or Michael, when I finally got her on the phone I had to ask her twice for her name, introducing myself first with my name. so my review I give this a double negative 5 dark stars out of a possible five positive stars, this is indicative behavior and attitude for this particular area, I will never go back to this restaurant, the chain as a whole has been one of my standby favorites for years, but the people in particular at this location need some serious training or this location needs to be shut down, every other fast food restaurant in town had a line of at least 6 to 8 cars at the drive-through, this Burger King had no wait whatsoever and now I...

So I went thru the drive thru and ordered by the time I made it to the window I had to tell them my order 3times for them to still get it incorrect with NASTY attitudes and I’m the one apologizing to them because you never know.. they pulled me to the second window to wait and got cold food and still got the order incorrectly a heavy set caucasian male took my order back and the workers in the back where laughing and I see why they poured mayo on my sandwich nothing was made over 😡 so cold food the heavy set caucasian lady with short hair then brought me my food and literally threw it at me and slammed the window.. I NEVER leave reviews but this is TERRIBLE and they are playing over your food! No exaggeration.. they should NOT be in position if they don’t...

This was almost by far the worst experience from a burger king.. we get up to order and I tell her politely it will be a few moments.. a few seconds go by and she reminds me I can order any time.. which i replied again politely that it would be a few moments ... I do not need to be rushed when its not necessary... after I order I pull around and to my surprise 3 windows and none labeled ... pulled to the first one and sat there .. the windows were dark but I've seen dark windows in drive thrus.. then realized I was in the wrong spot lol I go to the next and this rude lady was staring me down like she wanted me gone before I even showed up.. horrible service by her.. customer service is a must.. the drive thru windows need labeled and staff needs customer...