Sharks Fish & Chicken (Jasper Street) — Restaurant in Decatur

RUDE SERVICE!! Enough is Enough! I really use to enjoy the food, but when it comes with bad customer service it highlight how the food isn't worth the treatment when you're spending your money!! THEY SERVICE IS RUDE AND DISRESPECTFUL. It must be only family that works there because this is the buzz around town!! RUDE ON THE PHONE THEN THEY GET YOUR ORDER WRONG AND GIVE YOU ATTITUDE WHEN YOU TELL THEM!! I use to ignore the bad treatment. I'm glad I found another establishment In n Out Chicken and Fish!! They have better service and food!! Sad when your trying to support the local chicken and fish place, but by the way you are treated I rather drive pass them and go get better service and food!!! RUDE RUDE RUDE! todays experience was my last straw! And looking at the reviews it has to be family or 1 timers!! I've been going to them since they opened and I tried but the people are rude and the cooks are always on their phones probably...

Terrible customer phone service otr driver placed an order to pick up the girl was so unhelpful and monotonous everything I asked she was like well it’s ok it sells I’m not sure I eat all like gallyyyyy other than the catfish let me tell you about the catfish soooo dang good lemoney fried just the right way I’m very very picky about fish but was very pleased with the catfish and shrimp I had no idea about my order as the girl on the phone was not very informative from the online pics I wanted the family fish an shrimp and a 5 pc wings and fries when I arrived got a pick 2 she called it which was 1 pc of fish an 3 shrimp whatever I rolled with it wish I got my original order to have more catfish as it was so good the fry chicken was ok nothing fabulous hopefully if I’m back in this state I’d give that...

my fiancé and I drove 40 min to eat at Sharks on Jasper in Decatur Il. our friend highly recommended. we called in our order and spoke with Alexa. she was very nice and helpful giving us suggestions on what to get. He got the chicken strips and fries (he gets this anywhere) and he said they were so good. tastes home made and well seasoned. I tried the philly cheesesteak sandwich and fries and probably one of the best ones i’ve had. very flavorful. Met the owner Besi when we got there to pick up our food and he was very nice! i see why this place was recommended and i would definitely make the...