Placed an order this evening about 5:15pm was told it would be ready in 40 mins. Pulled in a little early 37 mins after I called and was informed my pizza was not even put in the oven yet and it would be another 30 to 40 mins. All I can say is wow. Definitely will take my business to one of the many other pizza places in the little town of Delphos. I completely understand being short staffed and if the place was extremely busy I would understand but saw no other orders waiting to be picked up and zero cars waiting or even there. Was offered no explanation or anything just come back in...
Read morePoor phone etiquette and in-person customer service. This was our first (and last) time ordering pizza from Suevers. We discovered that the wrong toppings were on the pizza after picking it up, so my husband drove it back over. There was no apology, no offer to remake it, or a refund. To get a refund we were told to call and talk to the manager. Ridiculous. We won't...
Read moreFast, friendly service from staff, good food. The owner treats employees bad, gossips about staff to other staff, causing the opposite of a team, provoking more gossip and animosity. This is not a place I'd advise working at. But as a customer,...
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