Taco Bell — Restaurant in Diamondhead

I went on Monday nite around 8 they were only taking cash which was fine. I ordered 2 cheese bean and rice burrito and two spicy potato soft tacos the two ladies that are interacted as the window with were very kind and friendly I pay I get home I go to eat my food and the the tacos had like six or seven pieces of cheese on it I get it the taco don't cost a lot of money but it had six or seven pieces of cheese that's not a lot and then the potatoes were hard as rocks it was like trying to eat a tortilla stuffed with rocks I called the store and ask to speak to a manager I spoke to the general manager she was very kind very friendly as I was very kind and friendly I I work in the restaurant business as well she offered to fix my food that night unfortunately I live like 30 minutes away so I couldn't make it back that night I asked her if I could just pick it up at another time she said that's fine let him know that I talk to her and I go back on Thursday afternoon on the 4th of July I get my food redone that they had messed up and then I went ahead and ordered something else they were very kind to me the tacos were amazing this time around they were soft and it had a fair amount of cheese it didn't it's not like it was overboard or under it was the right amount it was more than six pieces it's like they sprinkled it on there they fixed my whole order they fixed the burritos as well and the two tacos I also added a cheesy gordita crunch to my order because I'm not one of those people that want everything free I just wanted to let them know about the quality of the food that they're giving out but I do got it admit the food that they remade and my cheesy gordita crunch was amazing I would give it a 5 out of 5 with all the reason I gave it the one was because that night to be honest they shouldn't have sent those potatoes out those potatoes were like rocks mistakes happen again the general manager was very kind very friendly and they did fix my food and I will be back. The first two picks or the food from today the remake minus my burritos those are still in the bag the last couple pictures are the bad potatoes...

FOOD...SERVICE...ATHMOSPHERE?????? ALL NILL.....WHEN YOU DONT EAT THERE......I STOPPED BY WITH MY FAMILY..TO GRAB SOMETHING TO EAT..WE GO INSIDE AND THE ENTIRE STAFF WANTS US TO ORDER VIA KIOSK.....NOT A CHANCE IN HELL..YOU PAY THE EMPLOYEES..LET THEM CATURE TO THE CUSTOMERS..NOT HIDE BEHIND THE COUNTER AND FORCE CUSTOMER TO CHECK THEMSELVES OUT.....WE TOLD THE MGR NOPE......IF YOUR NOT WILLING TO PROVIDE PERSONAL COSTOMER SERVICE ...THEN WERE NOT WILLING TO PATRONISE YOUR BUSINESS...I WORK HARD TO MAKE A LIVING AND NOT TO PAY IT TO AND TALK TO A MACHINE...WHEN 6 EMPLOYEES ARE STANDING AROUND.......THIS SIMPLY SHOWS YOUR TRYN SOOO HARD TO MAKE PROFIT YOUVE FORGOTTEN PERSONAL SERVICE FOR THE CUSTOMER..THE ONE WHO PROVIDES THAT PROFIT......PS..YOUR STORE WAS EMPTY OF CUSTOMERS AT 1230 PM...AND WE WENT 100 YARDS DOWN THE ROAD AND ATE AT BURGERKING WHICH DID HAVE CUSTOMER SERVICE.......LUNCH TIME........WE WONT BE BACK TIL YOU START APPRECIATING THE CUSTOMERS AND STOP TRYN TO GET THEM TO DO YOUR EMPLOYEES WORK FOR YOU.............VERY DISSAPOINTED .......AND YES...I OWN A RESTRAUNT IN PICAYUNE.....WAS PASSING THROUGH DIAMONDHEAD......AND WE WOULD NEVER NOT GIVE 100% OF OUR CUSTOMERS 100% OF OUR ATTENTION........NOT PAWN THEM OFF ON A DAMN KIOSK...JUST A THOUGHT FROM ONE BUSINESS OWNER TO ANOTHER,,,,,,,,,,WERE PEOPLE...NOT SIMPLY SOMEONE YOU GET...

I could not rate this place with anything but the lowest because I was not able to get any food. There were no cars in parking lot. One other person in front of me at drive through. After about ten minutes of me getting in line. The care in front left. Not sure how long they waited. Another 15 minutes passed for a total of 25 minutes and still not a peep front the speaker at the drive through. I had my heart set on Taco Bell and there is not much else on this exit, so I parked and went inside. No customers inside, went to the counter, after about 5 awkward minutes of me standing there alone, I decide to call out “Hello?” But not answer, waited , again called out, and no answer again. So it’s been a total of 45 minutes now, and now I am sure the building is completely unattended. Another customer came in at this time, I told them no one was here and he would have to help himself and I left. Whomever is supposed to be running this place should be fired, and this franchise pulled...