Starbucks — Restaurant in Dover Township

It is absolutely the worst place I have been if I am being honest. I saw mice and mouse droppings, and the service wasn't much better. This one employee, Addie was trying to gossip about the person that was in front of me and let's just say it wasn't anything good about genders. I also saw her push her workers out of the way to get orders done her way, even though the other workers were doing it correctly. On a separate occasion I saw this one manager Ash make this one employee cry. They were having a talk near the back but you could still hear them, and Ash was being super harsh to the other employee where they got one drink wrong and were trying to fix it but Ash stepped in and called them back to chew them out. They left this one poor employee Nicole out by herself and she was doing her best but was doing all the work. I have been going for about 3 years and will not be coming back ever again because of how badly they treat...

I visit this location often because it’s down the street. I always receive good service, but wanted to give a review today due to the kindness given to me this morning.

I had a very rough morning and had stopped to grab breakfast after ordering on the mobile app. They unfortunately did not have my sandwich is stock, but I was dealing with other things and wasn’t worried about it— just named another sandwich that was offered as a substitute.

The barista that helped serve me offered me the new sandwich and then also gave me a small giftcard to get the sandwich I wanted next time I came in. I really did not expect this, but it was very kind and made my rough morning better. Thank...

Service is terrible, can’t get your order right, now I get if it wrongs and you make all these customizations but to get LITE ICE is all I ask and I can’t ever get someone to make my drink and listen to that. To get one drink in there is a joke it takes forever, I think I’ll stick to the extra 10 minute drive to Starbucks on Kenneth Rd, which still gets a ton of people but can manage to have an order done quick and correct. I also couldn’t help but notice there are like 4 people working the hot beverages while there is one poor person at the cold beverages getting all of these orders. Would recommend for drinks if you want to...