Romano's Family — Restaurant in Dover

It was me and my husband’s first time going. We had to wait 5 minutes at the front because no one was around. The staff was in the kitchen and when my husband went to get their attention, the manager was seen drinking a beer. We decided to give them a chance. I ordered the Maryland crab soup which tasted old and had a terrible texture, not resembling soup but rather clumpy and dry. I requested crackers for the soup before tasting it and the crackers were stale. I requested to replace the soup with calamari. Calamari was decent. My fiance requested ranch dressing for his taco salad and I requested honey mustard for my chicken fingers. The waiter came with both in packets, which I would expect in a drive-thru. The server seemed bothered when we asked for anything. He never came to refill our drinks or ask if there was anything else we needed. When we got the bill, my husband gave them his card and after not getting it back after almost 10 minutes, we went to the front to make sure everything was okay. There we saw my husband’s credit card laid out on the front table but no one was around so anyone could have taken his card if they wanted. They not only did not deduct the soup but also forgot to add the calamari. After checking out, while we were getting in the car, the manager ran outside and told us that we were not charged for the calamari and had to go back in the pay for it. The staff had obviously been drinking and were more preoccupied with that than taking care of their customers. Would not...

Honestly my first time coming here, and I don't like leaving negative reviews. I like to boost places. I decided to try it based on the reviews. Good: The gentlemen were very nice when we came in. The waiter was very attentive and came by quickly in the first 15 minutes. I will say the chicken quesadilla I had was really good. My mom said her cheese steak was good as well, and the fries were cooked perfectly. The negatives (sorry): I asked for a Bud Light (I was told they were all pretty warm), but then after I ordered a margarita instead he found me a cold Bud Light and asked if I still wanted the margarita and I said yeah (thinking they already started making it and felt bad). Then my quesadilla was brought with a sour cream cup that you would get from a to go place, and they had no rice. Our waiter went MIA, we finished our food (what we could eat), and I went to go to the restroom and I'm assuming the owner asked if we were okay (he was tentative a couple times), and I asked for to go containers. Went to go pay, and there was our waiter ringing us up. I'm sorry, that was almost a $60 dinner with tip for a cheese steak, fries (that didn't nearly fill the bowl) chicken quesadilla, Bud Light, margarita that tasted like sweet and sour mix, and a water. Lesson learned, never again, I work too hard for my money. I won't go out without tipping, so that's why...

Romano's is the standard barrier in which other dine-in restaurants should be judged. From the moment you walk inside you'll be treated as if you are a member of their family.

We were promptly greeted and shown to our seats, provided with menus and our drink orders taken. We ordered the 'Taco Pizza' which is incredible. The amount of toppings to crust ratio is right on point. I don't normally care for a thin, crispy crust on a pizza, but Romano's is the perfect crust for this Taco Pizza. It's topped with fresh ingredients and served with both a red & green sauce on the side. While both are rather tasty, you may want to drizzle both on your slice, combine the flavors and boost the already incredible pizza flavors.

We were there late in the day and never felt rushed as the clock ticked closer to the posted closing time. In fact, other customers arrived within 15 min of closing time and were greeted in the same manner as we were and promptly seated. We ordered 'Zeppole' for dessert and they were mouthwatering delicious, served hot & freshly prepared. Recommend. Oh, and our drinks never ran empty and were refilled promptly. Eating at Romano's on 09 Aug, 2023 was a top tier experience. You should put them on your list of places to eat when...