Yoshinoya — Restaurant in Downey

I wish I could rate them ZERO stars. I also wish I would've read these reviews before trying and FAILING TWICE to eat here.

Last Saturday, I brought my family here to try to eat after Disneyland. We got here over an hour before Google said it closed, and over 2 hours before the closing time that's stated on the door. I get to the door and it's locked. There's a girl in there sweeping, and she looks right at me but ignores me. So I knock and she rolls her eyes and yells that they're closed.

I notice 3 cars in the drive-thru, so I get back in the car and get in the line. After the 1st car pulls forward, the next 2 stop at the speaker, then immediately start to drive off. When we get to the speaker, the girl bluntly said "We don't have any food left". That's it! No apologies, not even an apologetic tone.

The exact same thing happened at this location back in October of this year, except they told us rudely that they were out of food as we reached the door, which was again locked well before closing time.

We live in Vegas but I'm from Southern California, and I had fond memories of Yoshinoya, which I wanted to share with my son and fiancé, who both have never had them.

But after dealing with these employees attitudes (pretty sure it's the same girls, and I say girls because they didn't behave like adults that have paying jobs would) I will never try again, not even at a different location, because these 2 bad experiences just turned my family off from even wanting to try...

I honestly do not know where to start off with this particular Yoshinoya Location. First of all, I am going to start off with one of the cashiers "PATRICIA" To better describe her, she is tall, heavy weight(Chubby), and ALWAYS bitter. Just this morning 10/08/2020 at approximately 10:23AM i went to this yoshinoya location to purchase a combo bowl and i repeatedly told the cashier thru the speaker on the drive thru MULTIPLE TIMES "NO VEGETABLES" and YES sesame seeds! well guess what? PATRICIA gave me VEGETABLES and NO seeds. also, they do not serve what is supposed to be the servings. I, Myself worked at a yoshinoya so I know how things should work. This is unacceptable and she seems to always be angry. this is a customer service job, if you do not like your job or you cannot perform your work duties the correct way, please save yourself some time and resign. I paid full price for something I did not order or she always gets my order wrong. Everytime I go to this location and PATRICIA takes my order, Something is ALWAYS missing! It never fails. Last time she even forgot to give me my drink! How can you forget that?? It is not rocket science. She needs to be disciplined by her employer ASAP because I am very disappointed. I normally do not write negative reviews but I could't skip this one. ONE star because of PATRICIA. Any other employee that takes my order always gets it right but PATRICIA, NEVER DOES.. She also never says " thank you " or "Have a nice day" what a...

Store 7910 Florence Downey, CA 90240 store#1182 Bad experience, in the past in recent weeks store honored my coupons, even an expired one in which i was told they accepted expired coupons.

Today, July 16, 2022 I walked into the store not realizing I had an expired coupon when ordering 2 combos. My coupon was denied and after questioning why, you told me before you accept them. The clerk said no longer and called Shara, shift leader. Shara said we ate sorry and no longer accepting them in front of customers, in which I was embarrased because customers were aware of issue. Not only was I embarrased, but when I got home I realized that combos were underserved, but was only given 1 napkin, 1 soy sauce, 1chili sauce, and 1 crushed paper packet per large combo bowl and no receipt in hand or in the bag. Called store manager and her response was, I can issue you another receipt if you come in. She also said that i was supposed to get 2 napkins per bowl, and 2 condiments of each type of condiment per bowl. Managers only solution was for me to walk into store to be reissued another receipt, seems shady practice. I felt they got even for getting manager involved.

Her solution was to go back to store ,so she can reissue me a new receipt. The store is out of my way to return for reissued receipt, gas is expensive, and felt embarrased while at store. They should of gotten it right the first time,...