My husband and I went through the drive-thru at this place. When ordering my meal, my husband told the woman at the drive-thru the combo number. When she asked what drink with it, I proceeded to take over from the passengers seat because I wanted to bo-size it. In the middle of me saying what I wanted, she proceeds to cut me off and say "can you order your drink already". Me thinking she couldn't hear me, raised my voice a bit and responded "ma'am you don't have to cut me off, I was trying to respond." When we pulled to the window after, this woman proceeded to lean out thw window and reprimand ME saying basically that next time when I talk to her I better not yell at her and that I was being rude and then proceeded to blame her cutting me off on her have a raspy voice so needing to be straight forward and that us switching who was talking is also why bc she was confused, which isnt an excuse nor reason to cut me off mid sentence. It was a completely unprofessional way to handle the situation. Luckily we were only passing through and will never be coming back to...
Read moreExtremely unprofessional location. I often order online and come pick it up. I needed to use the bathroom when I arrived so I went to the bathroom first and right away, 2 employees in the bathroom gossiping, staring me down like I'm the one in the wrong here. Like I just want to use the bathroom, damn. But ok put that aside, I come out of the bathroom to pick up my order which definitely should have been ready by now, but instead these folks are all in the back doing whatever, and hadn't even started making my order despite it saying it was ready on the app for a good 5 mins at that point. Then the first employee misheard me, I said I was here to pick up my ORDER and they thought I asked for water. Are you freaking serious guy??? And then when they made the order they just stood there and asked why am I there. Idk, maybe I like walking into random fast food joints just to stare at food all day, nahhhh it couldn't possibly be that order you just made actually belongs to me. Really jfl at this location, not like I come through here often...
Read moreThis is the WORST Bojangles I have ever been too!! We placed our order quickly, no one in line, and immediately proceeded to the window. We waited and waited and waited some more. As our beverages sat in the window, with the drive thru window open, not one employee acknowledged us. Minute after minute passed until almost 10 minutes! We were finally handed 2 unsweet teas (We ordered sweet tea with lemon) We asked for lemon and the response, "We are out." We asked for ketchup, "We are out." We ordered 3 sausage biscuits with 2 orders of bo rounds and 1 kids meal. Our kids meal wasn't given to us so I had to park and go inside and wait even longer. I was never acknowledged inside and when I finally made eye contact with an employee, with receipt in hand, I stated we were not provided our kids meal. Another employee handed me a box and walked away. She did not say one word. Not one. We frequently go to Bojangles in Knoxville TN and in Morristown TN and always receive...
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