by far the worst service I’ve ever had by the manager and the young lady that took the order they mess up the order never was apologetic about. It was rude. Do not order from this place. I’ve been ordering for over 30 years and I will never order again I don’t know what they got going on there but absolutely terrible I’ve never had a manager be so disrespectful because they made a mistake, I appreciate defending your employee, but the employee was wrong and had to make them repeat the order back to me not once but twice and was still wrong and that’s their new policy of having to repeat the order back without customer and I following the rules and the order is wrong and now I’m getting a stomachache from it made me feel like I was a terrible person. I will never order from this place again...
Read moreAbsolutely awful. Make sure you know Bob and Cathy no longer own it, and the new owners are just dreadful. Running through staff and never there! It's like they dont care. Delivery is always late and screwed up, and they are very mean. They use audio cameras as well which is illegal, so if you want someone listening while you eat make sure you go to Dubois Fox's! Cannot believe how downhill it has gone. Such a sad sight, Bob and Cathy were such nice and great people, had a great steady staff. Since the new owners they have lost the main manager Debbie who had been there since before Bob and Cathy owned it. They lost Tanya and Sue as well who had been there for over 15 years. The owners are just terrible and obviously do not know how to...
Read moreWe will never eat there again. The last two times before tonight we have had to wait an extra 15-20 minutes on top of the 25 minutes they told us it would be. Fine whatever they are busy no big but I was not happy. Tonight we called ordered where told 25 minutes so I waited almost an hour cause I hate to wait that's why I called in the first. It either wasn't done or the little kids didn't look to see if it was done. I feel like I have given them a chance to learn time and I am done with them we will find another foxes not affiliated with the DuBois one. It just sucks cause the food is...
Read more