Pizza Hut — Restaurant in Durham

ordered wings from online, THEY NEVER CAME!!! When I called I was repeatedly put on hold whether I was ok with it or not, and I had to yell just to keep them from putting me on hold. After telling me the order left the store thats around the corner from my house, and that it'd be here within the next five minutes, another HOUR has passed and they STILL HAVEN"T SHOWN UP!!! I AM ACTUALLY STILL WAITING WHILE IM WRITING THIS REVIEW JUST TO SEE HOW LONG IT WILL ACTUALLY TAKE!!

Update: 3 years later

So after 3 years of never calling this location ever again, because I was in a desperate situation I decided to give this location one more try. I had them deliver to our room at Duke Hospital, because we were basically stranded there and had little options as far as delivery. Once again it took over an hour for our delivery to come, when it got here the entire pizza looked as if someone had thrown it across the room. I wish I could post the picture I took, before I demanded my money back in cash on the spot (I paid via credit card). I am absolutely astounded as to why this location is still in business. Please boycott all costs. Do not spend your money here, let them go out of business and free up the location for some one who actually cares about...

The worst customer service. I see why they have a 2.7 rating. My friend placed a delivery order and the manager left a message saying that they were out of dough. My friend called back and the manager had a attitude saying that she could do a hand tossed instead of pan. Ijust want to know how are you out of dough at 1:00pm your entire business is pizza which requires you to have dough. He asked if they could use the difference and throw in a dessert. The next thing she said was no I can't do that I can adjust the price. Why can't she just use the difference and give the customer a dessert for the inconvenience. It's not the customers fault you ran out of dough the item that your business advertises and is focused around. When he asked the manager that her attitude got worse and she asked if he wanted to just cancel the order. Come on Pizza Hut you guys are better than this a manager should never act this way and give the customer a nasty attitude. Pizza hut do...

I placed my order online. It gave me the time of 45 minutes. I called them bc it had already been 10 minutes past the 45 minutes. So the first girl wanted to argue and lie to about the time telling me it was a 54 min. Wait. Then she past me to someone else they couldn't tell me what heir policy on wait time past the original time. This girl tells me the reson is bc they only have 2 drivers. Then she wants to transfer me to the manager. I just want to cancel my order at this point. They told me if I cancel then I have 2 more times, after that and they will not take my order. I told her I wouldn't be ordering from them any more. She slams down the phone on me. We are pulling out of the complex and here the driver go up to our apartment. So altogether we waited 75 minutes for an order that should've taken 45 min. We did turn around and we took the order bc by this point we were really hungry! We didn't want to have to go wait more time for food some where else...